Tara Greene
West Lafayette,Indiana
Summary
Action-oriented, creative and forward thinking Marketing & Communications Director and Project Manager with emphasis on communications, brand voice and targeted graphic design. Adept at marketing campaign design and implementation, website design, graphic design theory, copywriting and communication, brand voice, social media, and email marketing, as well as project development and management. Proven ability to coordinate and collaborate with multidisciplinary teams, strategic relationships, and manage personnel to ensure project completion, effective messaging, and long term success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Marketing Director / Project Manager
ETF GROUP
01.2023 - Current
- Marketing including graphic design and branding strategic coordination and communication across 9 locations and multiple internal and external platforms
- Website re-design, social media, email marketing, digital media, and design of digital and printed materials
- Develop project proposals, manage all aspects of multiple projects, manage B2B relationships with contracted entities on website content creation and strategic revision, design, targeted SEO strategy, business development and marketing budget development
- Direct system integrations and web-based solutions for internal and external stakeholders
- Evaluate processes and revise for further growth and improvement
- Review analytics of operations, product development, process testing
- Systems admin for CRM tracking and communications platform
- Event planning and coordination
Senior Mortgage Underwriter / DE
ACADEMY MORTGAGE
01.2022 - 06.2022
- Excellent verbal and written communication daily with internal stakeholders, working to determine risk and solutions
- Sound judgement and risk analysis via Conventional and FHA residential underwriting, deep knowledge of regulatory and governmental policy, handling sensitive financial data and complex loan scenarios
- Maintained mortgage program compliance with federal agencies such as USDA, HUD, and FNMA.
Senior Mortgage Underwriter / DE
Mr. COOPER GROUP
09.2020 - 12.2021
- Top 5% in loan compliance and sound judgement with strong attention to complex detail in a face paced environment
- Top 3% of underwriter customer service reviews from internal and external stakeholders
- All aspects of Conventional and FHA underwriting in a 24 hour turn time environment, managing sensitive financial data and complex loan scenarios including deep knowledge of government policy, agency guidelines, contract and risk analysis, legal documents, tax return analysis, contract review, and stakeholder communication.
Senior Mortgage Underwriter / DE
RUOFF MORTGAGE
04.2017 - 09.2020
- Top 5% in loan compliance and sound judgement with strong attention to complex detail in a face paced environment
- Develop work-out scenarios for complex loan transactions
- Performed key functions of risk analysis on new loan products to become subject matter expert and develop training for internal stakeholders
- All aspects of Conventional and FHA underwriting in a 24 hour turn time environment, managing sensitive financial data and complex loan scenarios including deep knowledge of government policy, agency guidelines, contract and risk analysis, legal documents, tax return analysis, contract review, and stakeholder communication
- Reviewed team underwriting decisions to identify process improvement needs
Marketing and Operations Manager / Mortgage Dept
LAFAYETTE COMMUNITY BANK
12.2013 - 04.2017
- Developed marketing campaigns, graphic design, communications, print and social media
- Mortgage operations manager for sales, processing and closing staff and investor relations
- Worked closely with developer to design new website
- Produced commercial to target new desired client audience
- Public speaking, business development, and project management
- Manage B2B relationships with contracted entities on website content creation and strategic revision, design, targeted SEO strategy, business development, and marketing budget development
- Underwriting of Conventional, Portfolio, HELOC and Jumbo mortgages
- Maximized performance by monitoring daily activities and mentoring and training team members
Project Manager / Consultant
SECURITY FEDERAL BANK
06.2013 - 12.2013
- Assessed mortgage ops department process improvement needs
- Identified plans and resources required to meet project goals and objectives
- Developed and implemented new operational plan for mortgage operations department, revised all processes, trained all employees.
Business Office - Psychology, Health & Kinesiology
PURDUE UNIVERSITY
05.2011 - 06.2013
- Assisted in managing faculty and department funding and grant spending compliance within specific grant initiatives and regulations
- In-depth review of contracts to verify accuracy and university policy compliance
- Identified process issues and implemented solutions
- Coordinated and collaborated with faculty and Department Head to facilitate hiring of professors, teaching assistants and other personnel including employment contract management
- Account funding management and varied other business office needs as required as it related to financial management, personnel and accuracy in record keeping via SAP, Concur, and other Purdue systems.
Education
Scottsdale Community College
Marketing
Google Coursera
Skills
- Marketing Strategy & Creation
- Graphic Design
- Website Design
- Brand Voice
- Communications
- Project Management
- Social Media
- Email Marketing
- Persona & Target Development
- Communications
- Copywriting
- Public Speaking
- Email Marketing
- SEO
- Problem Solving
- Systems Administration
- Risk Analysis
- Training & Development
- Business Development
- Account Management
- Budget Development
- Customer Service
- Compliance Accuracy
- Event Planning
- SharePoint
- Workday
- Canva
- Concur
- Microsoft Suite
- Google Suite
- Basecamp
- HubSpot
- WordPress
- Demandforce
- Monday
- Photoshop
- Photography
Other Involvement
Board Member - Boilermaker Aquatics
2014 - 2016
Tippecanoe Area Plan Commission
2016 - 2017
Tri Kappa Philanthropic Organization
2013 - 2015
Publications
ABC Amazing Me - 2010
Certification
Federal Housing Administration DE
2017
Timeline
Marketing Director / Project Manager
ETF GROUP
01.2023 - Current
Senior Mortgage Underwriter / DE
ACADEMY MORTGAGE
01.2022 - 06.2022
Senior Mortgage Underwriter / DE
Mr. COOPER GROUP
09.2020 - 12.2021
Senior Mortgage Underwriter / DE
RUOFF MORTGAGE
04.2017 - 09.2020
Marketing and Operations Manager / Mortgage Dept
LAFAYETTE COMMUNITY BANK
12.2013 - 04.2017
Project Manager / Consultant
SECURITY FEDERAL BANK
06.2013 - 12.2013
Business Office - Psychology, Health & Kinesiology
PURDUE UNIVERSITY
05.2011 - 06.2013
Scottsdale Community College
Marketing
Google Coursera
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