Well-organized professional with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining operational systems and customer service.
Overview
1
1
year of professional experience
Work History
Cashier
Fancy’s Market
05.2024 - 07.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Addressed customer needs and made product recommendations to increase sales.
Mentored new employees on cashier duties and best practices, improving overall staff performance.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Streamlined checkout process for increased efficiency and reduced waiting times.
Receptionist
Renaissance Bay
04.2023 - 04.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Corresponded with clients through email, telephone, or postal mail.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Maintained confidentiality of information regarding clients and company.
Provided clerical support to company employees by copying, faxing, and filing documents.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Maintained visitor log for entering and leaving facility for security purposes.
Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Assisted with planning office events and meetings for smooth execution.
Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.