Tara Grimmett
Southside,TN
Summary
Senior-level Business Management and Operations Executive with proven success in driving increases in revenue and profit through strategic and innovative leadership. Significant strengths in training and development. Strategic thinker and visionary leader experienced developing and executing short- and long-term tactical plans, setting company direction and managing program implementations for aggressive growth. Possess broad leadership expertise within startup, turn around challenges and rapid growth situations.
Overview
14
14
years of professional experience
Work History
Area Director
Arosa
Clarksville, Tennessee
09.2022 - Current
- Created and managed execution of store business plans to drive KPI results and maximize business opportunities.
- Analyzed financial performance of area by monitoring budgets and expenses, reviewing financial statements and recommending appropriate actions.
- Built culture of employee motivation and active engagement through targeted monthly goals and accountability systems with positive reinforcement.
- Established operational performance metrics, standards and benchmarks for direct reports and employees to follow in providing high-quality service and customer satisfaction.
- Defined, implemented, and revised operational policies and guidelines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Assisted in recruiting, hiring and training of team members.
LTSS Coordinator
Amerigroup
Nashville, TN
12.2019 - 12.2022
- Assesses needs to determine appropriateness for intellectual disability services and develops individual service plans.
- Provided support coordination to members in health, social and other identified needs, and issues by developing person-centered support plans
- Educating families on individual rights and procedures for reporting instances of abuse, neglect, and exploitation
- Linking individuals to agency providers, preforming all necessary functions for individual's annual re-certification according to CRA requirements
- Monitored and coordinated all services individual receives on I/DD waiver program to ensure individual's services were adequate, appropriate, and met their health and welfare needs and met NCQA standards.
Director of Social Services
Creekwood Nursing And Rehabilitation
Russellville, Kentucky
08.2018 - 09.2022
- Represented organization at regional meetings with state departments, associations and legislature.
- Established preliminary and comprehensive assessment for social service needs of consumers.
- Managed social service development planners regarding contract development and budget.
- Led performance improvement projects based on QAPI efforts.
- Conducted monthly audits analyzing company quality indicators.
- Collaborated with department managers to correct and improve services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Oversaw staff development through in-depth trainings, workshops, seminars, and other learning opportunities.
General Manager
Chappy's Bar And Grill
Smyrna, TN
04.2009 - 08.2022
- Implemented operational strategies and effectively built customer and employee loyalty.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Formulated policies and procedures to streamline operations.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
Master of Science - Public Administration
Kent State University
Kent, OH05.2022
Bachelor of Arts - Human Services
Post University
Waterbury, CT05.2018
Skills
- Top-rated sales performance
- Web-based reporting tools
- Account management
- Operations Management
- Strategic partnerships
- Negotiation skills
- Needs assessments
- Staff Management
- Regulatory Compliance
- Revenue Generation
- Quality assurance
- Customer targeting
Affiliations
- National Association of Social Workers
- Aging Life Care Association
Timeline
Area Director
Arosa
09.2022 - Current
LTSS Coordinator
Amerigroup
12.2019 - 12.2022
Director of Social Services
Creekwood Nursing And Rehabilitation
08.2018 - 09.2022
General Manager
Chappy's Bar And Grill
04.2009 - 08.2022
Master of Science - Public Administration
Kent State University
Bachelor of Arts - Human Services
Post University
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