Tara Gunderson
Pocatello,ID
Summary
Accomplished leader in healthcare management with a strong record in staff supervision and strategic planning. Expertise in enhancing patient satisfaction through exceptional relations and quality healthcare delivery has led to significant improvements in service outcomes. Proficient in team collaboration and performance evaluations, resulting in high employee retention rates. Dedicated to fostering an innovative environment that promotes excellence and continuous improvement.
Overview
19
19
years of professional experience
Work History
Market Sales Associate Manager
Allstate
05.2021 - 06.2023
- Lead a team of 10 + Market Sales Associates
- Analyzed sales performance, coverage, and segmentation to identify actionable findings
- Trained sales team on strategies to manage value messages, structure opportunities, and achieve deal closures
- Coordinated sales meetings to discuss targets, marketing campaigns, and strategy improvements
Sales Market Leader
Allstate
10.2019 - 05.2021
- Lead a 25+ person team
- Created a high-performance environment
- Developed and executed action plans
- Collaborated with peers to create and sustain culture
- Analyzed and interpreted reports
Sales Front Line Leader
Allstate
01.2012 - 09.2019
- Led a 15+ person team
- Created a high-performance environment
- Collaborated with peers to create and sustain culture
- Led Outbound Sales team
- Developed and Executed action plans
- Analyzed results and identified key behaviors to develop and improve
- Coached individuals to standard processes to achieve production goals
Administrative Assistant
Idaho Kidney Center
07.2010 - 03.2012
- Payroll and records management
- Patient care
Director of Development
Pocatello Care and Rehabilitation
10.2004 - 07.2010
- Managed, scheduled, trained, and provided effective leadership to 25 + employees
- Utilized hands-on training as well as classroom setting for constructive development
- Developed action plans to meet quality and customer satisfaction targets
- Maintained accurate records of staff availability, time-off requests, and shift assignments to ensure adequate coverage at all times
- Managed the end-to-end hiring process, including screening, interviewing, background checks, and onboarding
Education
Some College (No Degree) - Healthcare Administration
Idaho State University
Pocatello, IDSkills
- Train employees
- Staff supervision
- Employee retention strategies
- Continuous improvement
- Patient relations
- Schedule management
- Employee recruitment and hiring
- Team collaboration
- Patient satisfaction
- Teamwork and collaboration
- Healthcare delivery
- Employee performance evaluations
Timeline
Market Sales Associate Manager
Allstate
05.2021 - 06.2023
Sales Market Leader
Allstate
10.2019 - 05.2021
Sales Front Line Leader
Allstate
01.2012 - 09.2019
Administrative Assistant
Idaho Kidney Center
07.2010 - 03.2012
Director of Development
Pocatello Care and Rehabilitation
10.2004 - 07.2010
Some College (No Degree) - Healthcare Administration
Idaho State University
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