Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tara Cordero

Holtsville,NY

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Project Coordinator focused on promoting team adaptability and cohesion. Meticulous attention to detail and successful track record of accomplishing projects on time and within budget constraints. Knowledgeable about planning and executing Airline and Airport projects.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Project Coordinator

SITA
09.2016 - 12.2023
  • Responsible for SITA procurement and logistics related to assigned projects
  • Logging and recording of all documents related to project implementation, including revision control and all contract related documents
  • Negotiate pricing relevant to deals pricing when applicable
  • Ensure all relevant controls and processes are adhered to, enabling timely project delivery
  • Help prepare for handover and acceptance from Delivery Team to Operations.

Client Relations Specialist

ZEBRA TECHNOLOGIES
10.2014 - 09.2016
  • Project Managed Enterprise Visibility & Mobility (EVM) and Asset Intelligence & Tracking (AIT) product retrofits to drive Solution delivery to our Customers
  • Budgeted and documented all aspects specific to each project
  • Worked with internal and external teams to ensure effective plan execution through each project phase
  • Created Six Sigma Green Belt Rebuild project; resulting in $163k annual cost recovery to Organization
  • Improved escalation flow process resulting in reduced return rate (RRR)
  • Analyzed and created repair trend reports to Partners, Distribution and Senior Management
  • Developed strong internal relationships critical to accurate problem isolation and resolution.

Client Relations Specialist

MOTOROLA SOLUTIONS / SYMBOL TECHNOLOGIES
12.2005 - 10.2014
  • Project managed all assigned Retrofits to address critical systemic product issues
  • Worked directly with Customers and appropriate Service Centers on escalated repairs
  • Maintained productive relationship with Sales Teams and Service Associates through regular communications regarding Service escalations
  • Developed strong internal relationships critical to timely and accurate problem isolation and resolution
  • Engaged all aspects of the Motorola organization as required to facilitate Customer specific solution
  • Assisted Team with ISO audits
  • Provided updates to Customers and Motorola's Senior Management as required
  • Established direct relationship with assigned Key Accounts
  • Regular monitoring of service trends and commonly reported problems or issues
  • Created and implemented Customer “Get Well Plans”.

Education

Finance, Investment and Commercial Banking I -

NEW YORK INSTITUTE of FINANCE
New York, NY

Finance, Fundamentals of the Securities Industry I -

NEW YORK INSTITUTE of FINANCE
New York, NY

Bachelor of Arts - Sociology

University of Delaware
Newark, DE
05.1994

Skills

  • Attention to Detail
  • Customer Needs Analysis
  • Delivery Management
  • Customer Communication
  • Customer Retention
  • Customer Account Management
  • Problem Solving
  • Relationship Building

Certification

  • SPIN (Solution Selling) Certification
  • VBS/TAS (Value Based / Target Account Selling) Certification

Timeline

Project Coordinator

SITA
09.2016 - 12.2023

Client Relations Specialist

ZEBRA TECHNOLOGIES
10.2014 - 09.2016

Client Relations Specialist

MOTOROLA SOLUTIONS / SYMBOL TECHNOLOGIES
12.2005 - 10.2014

Finance, Investment and Commercial Banking I -

NEW YORK INSTITUTE of FINANCE

Finance, Fundamentals of the Securities Industry I -

NEW YORK INSTITUTE of FINANCE

Bachelor of Arts - Sociology

University of Delaware

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Tara Cordero