Trustworthy Detention Officer with 12 years of experience. Talented at quickly deescalating conflicts and maintaining superior levels of levelheadedness. Intelligent and agile with remarkable security awareness. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Detention Officer
McCurtain County Jail
05.2019 - Current
Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
Established positive working relationships and maintained boundaries with resident offenders.
Searched building and grounds, living quarters, and work areas for contraband.
Assisted in intake and release of inmates.
Conducted security checks of inmates and living areas.
Enforced rules and regulations to maintain order among inmates.
Cashier
Choctaw Nation Travel Plaza
01.2019 - 05.2019
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Streamlined checkout process for increased efficiency and reduced waiting times.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Promoted store promotions and incentive programs to increase overall sales revenue.
Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Performed cash, card and check transactions to complete customer purchases.
Detention Officer
McCurtain County Jail
10.2012 - 06.2018
Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.
Contributed to the efficient processing of new detainees by conducting intake procedures such as fingerprinting, photographing, and inventorying personal belongings.
Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
Provided support to inmates by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
Promoted a culture of respect within the detention center by modeling professionalism at all times and treating inmates with dignity.
Conducted physical searches of prisoners and premises in search of weapons and contraband.
Regularly conducted security and sanitation checks.
Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
Attended to feeding, housing, and physical well-being of inmates.
Education
High School Diploma -
Broken Bow High School
Broken Bow, OK
05.2005
Skills
Body and Cell Searches
Surveillance
Emergency Response
Report Preparation
Professionalism
De-escalation Techniques
Report Writing
Teamwork and Collaboration
Attention to Detail
Record Keeping
Self-Control
Adaptability and Flexibility
Behavioral Observation
Computer Literacy
Conflict Resolution
CPR Certification
First Aid Administration
Patience and Tolerance
Decision Making
Security Procedures
Inmate Supervision
Problem Solving
Critical Thinking
Incident Reporting
Booking Procedures
Safety and Security
Headcounts
Inmate Monitoring
Certification
CPR Certified, OC Spray Certified, Pepper Ball Certified, & First Aid Certified.