Summary
Work History
Education
Skills
Work Preference
AdministrativeAssistant

Tara Harper

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Work History

Deputy Director, Employee Engagement and Organizational Culture

U.S. Customs and Border Protection
  • Fostered a positive work environment by promoting collaboration, transparency, and open communication among a team of program managers and analysts.
  • Developed strategic plans to achieve organizational goals, ensuring alignment with agency's mission and vision.
  • Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope to increase employee engagement for over 30,000 employees.
  • Analyzed multiple sources of employee survey data for recommendations to senior management and program development.
  • Collaborated with other department heads to ensure smooth functioning of organizational activities.

Management and Program Analyst, Mission Support Directorate

U.S. Customs and Border Protection
  • Provided detailed analysis, guidance and recommendation to management settlement authority on all recommendations related to personnel litigation.
  • Reviewed and provided guidance and recommendation on investigations of personnel matters and possible corrective actions.
  • Managed litigation portfolio for settlement authority covering over 30,000 employees with over 1,000 open litigation cases.

Deputy Assistant Chief Counsel, Office of Chief Counsel

U.S. Customs and Border Protection
  • Supervised dynamic team of attorneys in legal instruction, investigations, litigation, and research.
  • Advised senior management on policy issues, personnel issues, FOIA litigation, and applicable laws and regulations.
  • Advised management officials on personnel investigations and recommended appropriate corrective measures.
  • Participated in mentoring and career development of employees nationwide.
  • Provided advice on adult education principles, legal training for civilians, employment law matters and on-line training resources.

Online Adjunct Professor

College Of Coastal Georgia
  • Developed and delivered on-line/blended course in Administrative Law using the Desire-2-Learn on-line learning system.
  • Monitored student performance data closely, identifying at-risk individuals early on and intervening with targeted support strategies as necessary.
  • Incorporated real-world examples into lessons to demonstrate the practical application of theoretical concepts.
  • Facilitated group projects that promoted teamwork skills and peer collaboration among remote learners.

Education

J.D. -

Syracuse University College of Law
05.2000

B.S. - Psychology

Mary Washington College (currently University of Mary Washington)
05.1997

Skills

  • Strategic Planning
  • Change Management
  • Program Management and Implementation
  • Legal Research and Analysis
  • Interview techniques and Investigations
  • Criminal and Personnel Law
  • Investigative Reports

Work Preference

Work Type

Full Time

Work Location

RemoteHybrid

Important To Me

Work-life balanceHealthcare benefits401k matchWork from home optionCompany Culture
Tara Harper