Tara Hashagen

Work History

Queen Emma Gardens AOAO

05.2022 - 06.2023

Under the supervision of the General Manager, managed Queen Emma Gardens AOAO and oversaw operations, maintenance, administration and improvement of 584-unit Condo Association in Downtown Honolulu.
Planned, scheduled, and coordinated general maintenance, repair and improvement projects - from soliciting vendors for bids to planning/scheduling and prioritizing tasks to ensure completion within designated timeframe.
Facilitated communication and organization between AOAO board members, residents (owners/tenants), staff, and vendors.
Assisted in recruiting,, hiring, onboarding, training and mentoring of staff/team members.
Established working relationships with owners, tenants, board members, guests, employees and vendors.
Monitored community activities to ensure compliance with covenants and restrictions. Issued violations, when found, and worked with residents to amicably resolve said violations.
Prepared for and attended regular (monthly) and annual board meetings, as well as budget and committee meetings.

AOUO 801 South St.

11.2016 - 09.2021

Supported General Manager in day-to-day oversight of AOAO 801 South St. while delivering superior customer service to residents of 1045-unit, dual-tower condominium property in Downtown Honolulu/Kakaako.
To generate income for AOAO, introduced initiative targeting nearby businesses with 50+ employees; directly resulting in two (2) bulk parking (stall leasing) agreements yielding approx. $15,706 additional monthly revenue ($188,481 annually.
Established quarterly AOAO newsletter that was universally praised by community.
Managed successful opening of 801;South St. - Building B when 46-story high rise completed construction in 2017.
Addressed and resolved inquiries, disputes, complaints and concerns in timely manner, maintaining confidentiality at all times. Effectively mediated disputes between parties.
Trained and mentored maintenance, janitorial and administrative staff teams, as well as contracted security personnel
Monitored collection of monthly financials (rent payments, fees/fines, deposits, etc.) Consistently ensured all delinquencies were reconciled within 30 days.
Regularly inspected Association property to determine necessity of maintenance/repairs and evaluate ongoing preventative maintenance programs.
Managed security operations. Implemented protocols for consistent, effective enforcement of AOAO Governing Documents..

Savio Realty Ltd.

03.2012 - 10.2016

Provided administrative and technical support to Principal Broker and 30+ agent sales team at busy real estate brokerage in downtown Honolulu.
Created, maintained and updated filing systems for all print/digital records.
Designed and distributed all print and digital marketing materials.
Maintained front end of company website. Edited and published content. Successfully researched and employed strategies to increase visibility using metadata; keywords/tags; alt-text, etc.
Established and streamlined office supply/equipment inventory management processes to reduce costs and improve efficiency..
Prepared and distributed meeting agendas and minutes to archive proceedings and keep company informed.