Tara Heath
Julian,CA
Summary
Dedicated law enforcement professional with over 13 years of experience in crisis intervention and public safety enforcement. Known for attention to detail, negotiation skills, and advanced interviewing skills. Consistently achieving positive outcomes in crises and criminal investigations.
Experienced insurance claims adjuster specializing in theft, fire, collision, bodily injury, and fraud investigation. Demonstrated ability to analyze complex claims and deliver accurate assessments, contributing to efficient resolution and customer satisfaction.
Overview
24
24
years of professional experience
23
23
Certifications
Work History
Deputy Sheriff
San Diego Sheriff's Office
San Diego, California
08.2012 - 04.2026
- Conducted criminal investigations by gathering evidence, interviewing witnesses, victims, and suspects, and writing reports.
- Implemented safety plans during emergency response calls, de-escalating individuals in crises.
- Coordinated with agencies for mental health follow-ups to ensure thorough support.
- Conducted an assessment for participants to be on home detention instead of jail time.
- Install GPS ankle bracelets.
- Monitor home detention participants through electronic means.
- On-call duties for inmates who escape.
- Written reports and serve sanctions for violations.
- Conduct home compliance checks.
- Enforced laws and regulations to maintain public safety in San Diego County.
- Conducted traffic stops and issued citations for violations and unsafe driving.
- Supervising, searching, and conducting investigations for individuals in custody.
- Assisted in criminal investigations by gathering evidence and interviewing witnesses.
Claims Adjuster
GEICO
Poway, California
01.2005 - 07.2012
- Investigated and evaluated insurance claims for stolen vehicles, ensuring accurate coverage determination.
- Negotiated settlements based on thorough loss verification and policy analysis.
- Reviewed police reports and conducted interviews with claimants and witnesses to gather essential information.
- Collaborated closely with Special Investigation Unit to address potential fraud cases.
- Evaluated bodily injury claims to determine validity and coverage.
- Collaborated with legal teams to assess liability and negotiate settlements.
- Investigated claims by interviewing witnesses and gathering evidence.
- Reviewed medical records to evaluate treatment appropriateness and costs.
- Coordinated with healthcare providers to obtain necessary documentation for claims.
- Maintained accurate case files and updated claim status in the system.
- Interviewed and spoke with claimants, witnesses, police officers, doctors and other parties to determine claim settlement or denial.
- Reviewed, evaluated and adjusted claims to promote fair and prompt settlement.
- Negotiated and settled claims according to information presented through reports, research, and data verification.
- Discovered occurrences of insurance fraud or criminal neglect to avoid workplace liability.
- Analyzed and determined fault in auto accidents based on evidence and applicable laws.
- Calculated and authorized payment of claims within designated authority level.
- Negotiated with attorneys
- Negotiated settlements with claimants and legal representatives effectively.
- Ensured compliance with applicable regulations governing the processing of bodily injury claims.
- Negotiated settlements with claimants or their representatives in accordance with state laws and insurance policies.
- Investigated liability issues related to bodily injury claims.
Restaurant Hostess
TGI Fridays
El Cajon, California
01.2002 - 12.2005
- Greeted and seated guests in a friendly and efficient manner.
- Managed reservation system to optimize seating arrangements.
- Provided menus and informed guests of daily specials.
- Collaborated with servers to ensure smooth dining experiences.
- Addressed guest inquiries and resolved minor issues promptly.
- Maintained cleanliness and organization of the host area.
- Assisted in training new host staff on procedures and policies.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Education
Bachelor of Science - Criminal Justice
National University
La Jolla, CA06-2023
High School Diploma -
Steele Canyon High Shool
Spring Valley, CA06-2004
GEICO California Bank Unit Representative
Poway, CAGEICO Medical Expense Reviewer Training
Poway, CAClaims
GEICO Claims Service Representative Training
PowayGEICO Total Theft/Fire Adjuster Training
Poway, CAGEICO Telephone Claims Representative I Training
Poway, CAGEICO Telephone Claims Bodily Injury Adjuster II
Virginia Beach, VASkills
- Advanced interview skills
- Crisis intervention
- Criminal investigation
- Evidence gathering
- Report writing
- Public safety enforcement
- Risk assessment
- Negotiation skills
- Fraud detection
- Problem solving
- Effective communication
- Conflict resolution
- Time management
- Attention to detail
- Crime prevention
- Courtroom testimony
- Interview techniques
- Settlement negotiation
- Claims investigation
- Insurance policy coverage knowledge
- Proficiency of bodily injury claims
Certification
Basic California P.O.S.T.
Accomplishments
Exemplary Performance - Spring Valley Felony Suspect
Affiliations
San Diego Sheriff's Teddy Bear Drive (12/2012)
References
References available upon request.
Timeline
Deputy Sheriff
San Diego Sheriff's Office
08.2012 - 04.2026
Claims Adjuster
GEICO
01.2005 - 07.2012
Restaurant Hostess
TGI Fridays
01.2002 - 12.2005
Bachelor of Science - Criminal Justice
National University
High School Diploma -
Steele Canyon High Shool
GEICO California Bank Unit Representative
GEICO Medical Expense Reviewer Training
Claims
GEICO Claims Service Representative Training
GEICO Total Theft/Fire Adjuster Training
GEICO Telephone Claims Representative I Training
GEICO Telephone Claims Bodily Injury Adjuster II