Tara Heatherington
Cypress,TX
Summary
I started the golf course when I was 18years old, I was able grow with the company which I was able to learn in all areas. I am very teachable and willing to learn and like to stay busy. Dedicated office assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. In both office and when working in food and beverage I used a lot of the same skills. Being a go getter and hard worker and having my son rely on me for life, I always try my hardest. I started my tanning business for a side gig, which included time management, and maintaining a relationship with clients where they are knowledgeable and comfortable.
Overview
26
26
years of professional experience
Work History
Spray Tan Technician
Tans By Tara
10.2017 - Current
- Entrusted to handle confidential and sensitive situations in professional matter.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Ordered and kept up with supplies.
- Maintained excellent attendance record, consistently arriving to work on time.
Food and Beverage Assistant
Longwood Golf Club
10.2008 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Trained new staff members on company policies and procedures.
- Maintained stock levels of cups, lids, straws and condiments throughout shift.
- Onboarded new employees with training and new hire documentation.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Provided friendly, courteous service to create memorable moments for guests.
- Accomplished multiple tasks within established timeframes.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Kept restaurant compliant with all federal, state and local hygiene and food safety regulations.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Monitored participant workflow and behaviors throughout training process.
Office Assistant
Longwood Golf Club
02.2016 - 12.2022
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Executed record filing system to improve document organization and management.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Input check amounts and check numbers into data base.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Processed payroll for approximately 10 total employees.
- Communicated with suppliers to reconcile invoice payments.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Onboarded new employees with training and new hire documentation.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Handled cash accurately and prepared deposits.
Education
High School Diploma -
Lonestar College
Cy-Fair LocationSkills
- Developing Referrals
- Product Knowledge
- Equipment Disinfection
- Client Needs Assessment
- Customer Experience
- Customer Care
- Organizing
- Educating Clients
- Continuous Improvement Process
- Schedule Appointments
- Support Personal Needs
- Customer Satisfaction
- Banking Operations
- Database Administration
- Credit and Collections
- Product and Service Knowledge
- Calendar Management
- Billing and Coding
- Food and Beverage Orders
- Hiring and Terminations
Timeline
Spray Tan Technician
Tans By Tara
10.2017 - Current
Office Assistant
Longwood Golf Club
02.2016 - 12.2022
Food and Beverage Assistant
Longwood Golf Club
10.2008 - Current
High School Diploma -
Lonestar College
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