Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
10
10
years of professional experience
Work History
Cashier
Amy's
Henderson, LA
06.2024 - Current
Greeted customers and answered any questions they had about the store's products and services.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Issued receipts, refunds, credits or change due to customers.
Balanced daily transactions on a computerized point-of-sale system.
Assistant Manager
Dollar General Market
Arnaudville, LA
09.2020 - 06.2024
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Resolved conflicts between team members in an effective manner.
Communicated regularly with customers to gain insights into their needs.
Resolved customer inquiries and complaints requiring management-level escalation.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Coordinated with other departments to ensure smooth flow of operations.
Secretary
Glenn Soileau Attorney at Law
Breaux Bridge, LA
03.2015 - 08.2020
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Managed calendar reminders for upcoming deadlines or events associated with the office.
Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
Greeted visitors and directed to appropriate location or person.
Responded to customer issues to provide immediate resolution and improve retention.