Tara Hennig

Business Development Representative

SCP Distributors

Orlando

11.2005 - 04.2017

Grew business accounts through regular sales calls and communicates the entire line of products and value added services.
Communicates to Sales Center Managers and Credit department of customer status and pertinent customer credit issues, changes, or problems.
Transfers proper customer information to Sales Center Managers and key Customer Service Reps to maintain commitments to the customer.
Helps to coordinate orders, deliveries and progress tracking for projects
Regularly provided updates to Regional Managers on progress and customer development status.
Timely and accurately completed all required reports, documentation of customer and market information, and reviews with the Regional Manager and branch managers.
Established relationships with current customers and brought in new business.
Established relationships with product vendors to work together and help our customers grow their business.
Collaborated with sales team members to develop strategies for targeting new prospects.
Conducted outreach activities, such as cold calling, emailing and attending networking events.
Suggested ideas for improving customer experience based on feedback from existing customers.
Conducted research on potential customers to identify their needs and interests.
Identified key decision makers within target companies and initiated contact with them.
Attended trade shows, conferences, meetings and other industry events.
Performed market analysis to identify opportunities in the competitive landscape.
Provided regular updates on progress towards meeting monthly targets.
Maintained up-to-date records of customer interactions and communications.
Participated in product demonstrations, webinars and other marketing initiatives.
Responded promptly to inquiries from prospects regarding products and services offered by the company.
Responded quickly to inquiries from potential customers via phone or email.
Developed and maintained relationships with potential customers to understand their business needs.
Built strong relationships with existing customers through ongoing communication.
Monitored competitor activities and market conditions to identify threats and opportunities.
Addressed customer questions and concerns regarding products and services.
Coordinated with product development teams to inform them of market needs and potential product improvements.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Drove sales of company products and services by meeting with customers using strategic and organized approach.
Identified customer needs by asking questions and advising on best solutions.