TARA HENRY
Amazon
Warren,MI
21
years of professional experience
Quality Control Technician with experience testing component materials and finished products to verify quality, safety, and compliance. Applies inspection procedures, statistical analysis, and ERP traceability to support corrective actions, reduce errors, and keep production aligned with quality standards. Supports lab staff and operations teams by recording results, generating reports, and reinforcing safe work practices.
Work History
Senior Analyst / Correspondent Clerk
3 Years 4 Months- Process 50 correspondence items daily, routing requests and updates to the appropriate internal teams.
- Review incoming correspondence for accuracy, completeness, and proper routing before processing.
- Maintain detailed records and updates to support timely case tracking and follow-up.
- Apply quality standards consistently when checking documents for missing information or errors.
- Coordinate with internal teams to resolve correspondence issues and keep workflows moving.
- Interpret procedural guidance to handle requests according to established department standards.
- Document case details clearly to support audit readiness and future reference.
- Monitor open items and prioritize follow-up work to reduce delays in processing.
- Support process improvements by identifying recurring issues and recommending corrective action plans.
- Use statistical analysis to spot trends in correspondence volume and recurring work patterns.
- Verify supporting materials against established criteria before forwarding items for next-step review.
- Assist with audits by gathering records and organizing supporting documentation.
- Follow sampling procedures when selecting items for secondary review or inspection.
- Coordinate safety procedures when handling sensitive records and physical materials.
- Check product inspections against requirements to identify defects or documentation gaps.
Quality Control Technician
6 Years 7 Months- Monitor 100% compliance with safe operating procedures to maintain clean-area standards and regulatory readiness.
- Process 10 product samples per shift to support finished-goods testing and safety checks.
- Apply quality control objectives to resolve production issues, improve product reliability, and reduce costs.
- Record lot and serial numbers in ERP systems to maintain traceability across all produced items.
- Generate performance reports that measure quality management effectiveness and track progress toward goals.
- Provide quality support to verify products meet quality standards and customer requirements.
- Correct systemic problems and complete routine inspections of components and products to reduce errors and support quality assurance.
Home Health Aide
2 Years 6 Months- Monitored vital signs and medication reactions, reporting changes in condition to the physician promptly.
- Assisted patients with bed, wheelchair, and automobile transfers while maintaining safe mobility support.
- Documented client progress in charts and logbooks while maintaining privacy and health system coordination.
- Answered questions about patient rights and supported appointment scheduling and transportation needs.
- Provided emotional support that helped clients stay comfortable, calm, and engaged in home care.
Direct Care Worker
10 Months- Monitor vital signs and medication use, documenting variances and concerning responses promptly.
- Assist clients with personal hygiene to maintain daily living standards and comfort.
- Coordinate with supervisory medical staff to review cases and improve care plans.
- Guide clients through meal planning, prescribed exercises, and passive or active range-of-motion activities.
- Transport clients to medical appointments and group meetings, while completing light housekeeping tasks.
Youth Coordinator
3 Months- Assessed individual needs to match people with appropriate services and support.
- Maintained a safe, positive environment for youth, staff, and volunteers during daily activities.
- Selected age-appropriate movies and video media for all participants at the facility.
- Led outreach to unchurched, inactive, and new residents while supporting Sunday and mid-week worship services.
- Coordinated ministry programs with senior pastors, church leadership, parents, and volunteers across education, fellowship, youth, and pastoral care.
Mailroom Worker
1 Year 4 Months- Sorted incoming and outgoing letters and packages into labeled containers by destination and delivery type.
- Loaded mail into automated processing equipment and maintained steady flow during sorting operations.
- Delivered mail to residents and businesses within the assigned route while meeting daily distribution requirements.
- Collected signatures for registered and special delivery parcels before releasing items to recipients.
- Weighed parcels, calculated postage costs by weight and destination, and assisted customers with oversized items.
Legal Document Specialist
9 Months- Maintained confidential attorney personnel files and safeguarded sensitive records.
- Revised the master calendar for client appointments and coordinated scheduling with attorneys.
- Acted as liaison between clients, vendors, and attorneys to route requests and resolve routine communication needs.
- Tracked office supplies inventory, checked stock, and placed replenishment orders as needed.
- Scheduled attorney travel, stayed within expense budgets, and arranged delivery of legal correspondence to clients, witnesses, and court officials.
Education
Associate of Arts
Bachelor of Arts - Social Work
Skills
Calibration standards
Testing protocols
Statistical analysis
Safety procedures
Inspections and audits
Materials testing
Sampling procedures
Product inspections
Corrective action plans
Quality reporting
Timeline
Senior Analyst / Correspondent Clerk
Blue Cross Blue Shield of Michigan
06.2023 - CurrentRead More
Quality Control Technician
Amazon
03.2020 - CurrentRead More
Direct Care Worker
Macomb Residential Opportunities Inc.
07.2018 - 05.2019Read More
Home Health Aide
Inspire home care
02.2017 - 08.2019Read More
Youth Coordinator
YMCA
07.2014 - 10.2014Read More
Legal Document Specialist
MSX International Inc.
06.2006 - 03.2007Read More
Mailroom Worker
Dte Energy Co
02.2006 - 06.2007Read More
Wayne County Community College District
Associate of Arts
Read More
Wayne State University
Bachelor of Arts from Social Work
Read More