TARA HIDALGO
Hinesville,GA
Summary
Dedicated and reliable individual, with a strong background in customer service, looking to expand my career options. Highly organized, proactive and punctual. Works well within team settings.
Overview
18
18
years of professional experience
Work History
Com Cleaner
Atlantic Marine Corps Communities
03.2023 - 06.2024
- Use time management and efficient cleaning methods to complete deadlines.
- Deliver quality customer service to address urgent needs and cleaning request, both scheduled requests and emergency requests.
- Stock and maintain cleaning supplies for upcoming jobs.
- Properly store hazardous chemical cleaners to reduce risk of injury or illness.
- Preform daily checklist throughout homes provided by the Military Housing Office (MHO) and the leasing office, including but not limited to mopping, sweeping, properly sanitizing all areas of the house, cleaning out refrigerators, ovens and dish washers, wiping and sanitizing areas with pet urine and feces, cleaning in, under and on top of cabinets, cleaning out light fixtures, cleaning under appliances, bathtubs, toilets, sinks, and windows.
- Cleaning outdoors, including debris in the yard, back/front porches, windows and trash cans.
- Checking homes for pests, including mice, fleas, roaches and any other pest issue that needs to be attended to.
- Clearing roach homes by going in every day, sweeping and wiping any pest signs, checking bate traps, killing any roaches seen, until the house is roach free for 5 days.
- Clearing flea homes by suiting up in a hazmat suit and vacuuming carpets, tile, laminate flooring, baseboards and window sills, throughout the entire house, until the house is cleared for 5 days of fleas.
- Clearing mice homes by checking bate traps and sticky traps, cleaning up any new feces and checking for new signs of mice, until the house is cleared of new mice droppings for 5 days.
- Log all cleaning duties and clock in/out times into the correct work orders on Yardi.
Recreation Attendant
Marine Corps Community Services, Base Theater
02.2023 - 11.2023
- Work quickly to document food, drink and ticket orders on the register.
- Assist in preparation of the menu items such as hot dogs, pretzels, nachos, specialty drinks.
- Clean food preparation equipment, work areas and counters to maintain a hygienic, sanitary establishment.
- Assist concession with end of the day drawer counts to prevent loss or theft.
- Sweep, mop, wipe down and sanitize the front lobby, steps, bathrooms, costume rooms, storage rooms and balcony area to provide a sanitary establishment.
- Stock and organize all incoming supplies.
Cashier, Customer Service and Self Checkout
Walmart
10.2018 - 04.2023
- Assisted with purchases, locating items and signing up for credit cards
- Send / receive money for money gram
- Print money orders
- Cash customers checks
- Assist customers with returns
- Resolving customers issues
- Answer and transfer phone calls to the needed extensions
- Open / close self check out registers
- Run reports at self check out
- Load money into the self check out machine.
Cashier
Piggly Wiggly Grocery Store
05.2018 - 10.2018
- Operated cash register, collected payments and provided accurate change
- Scanned winning tickets to calculate payouts
- Balanced out lottery transactions
- Sanitized frequented areas and equipment using approved supplies
- Counted down and balanced the drawers at the end of the shift.
Cashier and Stocking
Sanders Markets
06.2006 - 03.2018
- Worked closely with front-end staff to assist customers and maintain satisfaction levels
- Entered new UPC's into the system
- Completed price checks and price changes
- Trained new team members in cash register operation, stock procedures and customer service
- Traveled to assists in the new openings and training at new store locations
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Received incoming product deliveries and relocated to storage shelves, coolers or bins
- Updated signage to reflect new pricing or temporary promotional strategies to increase sales
- Blocked and faced all products on shelves and displays to meet company policies
- Maintained cleanliness of the front end and bathrooms.
Night Auditor
Cobblestone Inn & Suites
10.2016 - 04.2017
- Organized and maintained all files and documents
- Handled night audit paperwork, verification of daily room occupation and hotel revenue reviews
- E-mailed all reports to my manger and corporate
- Created spread sheets of all of the hotel data for the end of the day reports
- Updated accounts and logs throughout the shift to keep up with requirement
- Answered and transferred telephone calls to guests
- Booked reservations for the hotel rooms and conference room
- Set up the conference room for parties and business meetings
- Performed balance procedures for hotel accounts and resolved discrepancies
- Assisted hotel guests with check in and out procedures courteously
- Reported incidents of property damage to Cobblestone, documenting any destruction for loss prevention purposes
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times
- Swept and damp-mopped private stairways and hallways
- Prepared and served breakfast to the hotel guest
- Washed, folded and restocked linen.
Education
General -
Corry Area High School
Corry, PA06.2008
Child Care -
Corry Career And Technology Center
Corry, PA01.2008
Skills
- Strong communication skills
- Proper telephone etiquette
- Experience with Microsoft excel and sending e-mails I'm comfortable learning new programs quickly
- Attention to detail and organizational skills
- Basic knowledge of accounting
- Experience using Yardi
- Exceptional time management skills
- Adapts well to change in work load or tasks
Timeline
Com Cleaner
Atlantic Marine Corps Communities
03.2023 - 06.2024
Recreation Attendant
Marine Corps Community Services, Base Theater
02.2023 - 11.2023
Cashier, Customer Service and Self Checkout
Walmart
10.2018 - 04.2023
Cashier
Piggly Wiggly Grocery Store
05.2018 - 10.2018
Night Auditor
Cobblestone Inn & Suites
10.2016 - 04.2017
Cashier and Stocking
Sanders Markets
06.2006 - 03.2018
General -
Corry Area High School
Child Care -
Corry Career And Technology Center
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