Tara Holmes
Baltimore
Summary
Dedicated porter with a strong work ethic and problem-solving skills, previously at Towner Management. Enhanced facility cleanliness and guest satisfaction through proactive maintenance and exceptional customer service. Proficient in general maintenance and landscaping, ensuring a safe and welcoming environment while consistently upholding high standards of appearance and efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Porter
Towner Management
12.2017 - 04.2019
- Maintained cleanliness of facilities through regular inspections and timely waste disposal
- Assisted in setup and breakdown of events, ensuring organized and efficient transitions
- Conducted inventory checks for cleaning supplies, reporting shortages for timely replenishment
- Prevented pest infestations by diligently removing trash and food waste from common areas daily.
- Responded quickly to emergencies or urgent cleaning needs, minimizing disruptions within the building.
- Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.
- Communicated with coworkers and managers about completed duties.
- Upheld exceptional appearance standards for public spaces, elevating visitors'' first impressions of the premises.
Porter /Maintenance Technician Intern
The Michael's Companies
12.2015 - 09.2017
- Assisted with inventory management by restocking shelves and monitoring product levels.
- Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
- Conducted regular inspections of premises to uphold company standards of cleanliness and safety.
- Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
- Cleaned and organized building areas as required.
- Performed cleaning and maintenance duties as directed.
- Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
- Completed sweeping, mopping, and window-cleaning.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
- Supported housekeeping staff by stocking supplies, removing trash, and handling laundry tasks as needed.
- Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.
- Enabled safer environment by promptly reporting maintenance issues encountered during rounds.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
Education
Bachelor of Science - Nursing
Howard University
Washington, District of Columbia, DC06-1996
Associate of Arts - General Studies
The Community College of Baltimore City
Baltimore, MD06-1993
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Valid Driver's license
- Worksite safety
- General labor
- Punctual and dependable
- Gardening and landscaping
- General maintenance
- Hand tool expertise
Certification
- CPR CERTIFICATION
- DOT CERTIFICATION
- FORKLIFT OPERATOR
Timeline
Porter
Towner Management
12.2017 - 04.2019
Porter /Maintenance Technician Intern
The Michael's Companies
12.2015 - 09.2017
Bachelor of Science - Nursing
Howard University
Associate of Arts - General Studies
The Community College of Baltimore City