Tara Hoomes
Ozark,AL
Overview
28
28
years of professional experience
Work History
Owner
Tara's Grooming at FairyTail Farm and Aviary
Ozark, AL
03.2006 - Current
- Developed business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Owner
MLG CONTRACT HEN FARM through Keystone farms
Ozark, AL
01.2000 - 09.2006
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.
- Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Receptionist
Andrews Avenue Animal Hospital
Ozark, AL
03.2004 - 03.2006
- Greeted clients and their pets upon arrival at the animal hospital.
- Scheduled appointments and managed the front desk efficiently.
- Answered phone calls, providing information to pet owners.
- Maintained patient records and updated client information accurately.
- Processed payments and handled billing inquiries for services rendered.
- Managed inventory of supplies and ordered necessary items as needed.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Receptionist
Southeast Alabama Veterinary Hospital
Dothan, AL
03.2000 - 06.2004
- Greeted clients and their pets upon arrival at the animal hospital.
- Scheduled appointments and managed the front desk efficiently.
- Answered phone calls, providing information to pet owners.
- Maintained patient records and updated client information accurately.
- Processed payments and handled billing inquiries for services rendered.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Processed payments and updated accounts to reflect balance changes.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Assistant Manager
Frederick's of Hollywood
Dothan, AL
03.1998 - 12.1999
- Managed daily operations and ensured high standards of customer service.
- Trained and mentored staff on sales techniques and product knowledge.
- Oversaw inventory management and restocking procedures for retail displays.
- Coordinated staff schedules to optimize coverage during peak hours.
- Resolved customer inquiries and complaints promptly and professionally.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Some College (No Degree) - Biology And Chemistry
George C Wallace Community College - Dothan
Dothan, ALSome College (No Degree) - Biology And Chemistry
Troy State University Dothan
Dothan, ALSkills
Fantastic Customer Service
Multi Tasking
Computer Skills
Punctual
Multi Line Phone Operation
Cash Handling
Timeline
Owner
Tara's Grooming at FairyTail Farm and Aviary
03.2006 - Current
Receptionist
Andrews Avenue Animal Hospital
03.2004 - 03.2006
Receptionist
Southeast Alabama Veterinary Hospital
03.2000 - 06.2004
Owner
MLG CONTRACT HEN FARM through Keystone farms
01.2000 - 09.2006
Assistant Manager
Frederick's of Hollywood
03.1998 - 12.1999
Some College (No Degree) - Biology And Chemistry
George C Wallace Community College - Dothan
Some College (No Degree) - Biology And Chemistry
Troy State University Dothan