Tara Jenkins
Brooklyn,NY
Summary
Detail-oriented, accurate, and dependable, with an uncompromising work ethic. Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Proven team player who works well alone, with little or no supervision, or as part of a group.
Overview
6
6
years of professional experience
Work History
Style Advisor
Saks Fifth Avenue
New York, NY
05.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting clothing items that suited their individual style needs.
- Advised customers on the latest fashion trends.
- Utilized social media platforms to promote new arrivals, discounts, store events.
- Set appointments and met with clients in showrooms to conduct personalized wardrobe planning for both casual and professional looks and guided client through custom experience.
- Maintained accurate records of daily sales figures and goals achieved.
- Processed transactions using a POS system, accurately recording purchases and payments.
Sales Associate
Nordstrom Rack
New York, NY
03.2022 - Current
- Greeting customers as they arrive and thanking them for their patronage
- Answered product questions with up-to-date knowledge of sales and store promotions
- Helping customers locate merchandise Providing relevant sales information to customers Working to resolve customer
complaints and involving management when necessary - Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Assisted teammates with sales-processing tasks to meet daily sales goals
- Answered incoming telephone calls to provide store, products and services information
Health Intatives
NYCHA
New York, NY
09.2022 - 12.2023
- Manage and strengthen relationships with different community-based stakeholders to provide resources to expecting families.
- Organize and schedule all apartment inspections work orders to ensure the unit is free of environmental hazards prior to the newborn arriving to the home.
- Conduct wellness checks assessments with residents who voluntarily disclose pregnancy to NYCHA and subsequently strategically connect each resident to resources based on their specific needs.
- Partnered with agencies, communities and organizations to give back to residents
Customer Service Representative
H & R Block Tax Services
Brooklyn, NY
09.2021 - 04.2022
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Maintained strong call control and quickly worked through scripts to address problems.
- Answered telephones and directed calls to appropriate staff members.
- Scheduled and confirmed appointments.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Jewelry Consultant
Kay Jewelers
New York, NY
07.2018 - 04.2019
- Asked open-ended questions to ascertain what type of item customer desired, price range limits and recipient of item.
- Attended monthly company trainings on such topics as customer engagement strategies, marketing and promotions and attaining sales goals and milestones.
- Offering extended service plans and financing options to close sales
- Presenting merchandise and detailed information on jewelry features and benefits
- Provided excellent service to customers through active engagement, direct eye contact and listening skills.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Responsible for opening and closing the store in a timely manner and managing night deposits
Sales Associate
Home Depot
Brooklyn, NY
11.2017 - 03.2019
- Collected payments and provided accurate change.
- Answer incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Trained new team members in cash register operation, stock procedures and customer services.
- Adhered to company initiatives and achieved established goals.
Education
Associates Degree of Occupational Studies - Business Management
Long Island Business Institute - Flushing
Flushing, NY11.2021
Skills
Strong communication
- Reliable & trustworthy
- Detailed Oriented
- Microsoft word
- Problem solving
- POS system Knowledge
- Excel
- Good work ethic
- Decision-making
- Customer Service
- Scheduling
- Typing
Timeline
Style Advisor
Saks Fifth Avenue
05.2023 - Current
Health Intatives
NYCHA
09.2022 - 12.2023
Sales Associate
Nordstrom Rack
03.2022 - Current
Customer Service Representative
H & R Block Tax Services
09.2021 - 04.2022
Jewelry Consultant
Kay Jewelers
07.2018 - 04.2019
Sales Associate
Home Depot
11.2017 - 03.2019
Associates Degree of Occupational Studies - Business Management
Long Island Business Institute - Flushing
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