Results-driven Project Manager with extensive experience in operational planning and management across departments. Directs manufacturing teams to enhance production efficiency and ensure compliance with quality standards. Implements innovative solutions for process improvement while mentoring and empowering team members to achieve high performance.
Work History
Courier Driver
10 Months
Fedex Express | 10.2025 - 08.2026
Delivered packages efficiently, ensuring adherence to time-sensitive schedules.
Navigated routes using GPS technology, optimizing travel times and fuel efficiency.
Operated delivery vehicles safely, performing routine inspections and maintenance checks.
Maintained accurate records of deliveries, addresses, and package conditions for tracking purposes.
Project Manager
4 Months
Eastern Iowa Landscape LLC | 02.2025 - 06.2025
Identified plans and resources to achieve project goals and objectives, ensuring alignment with stakeholder expectations.
Met project deadlines without sacrificing build quality or workplace safety.
Monitored project performance to identify areas of improvement and make adjustments.
Monitored project performance, identifying improvement areas and implementing adjustments to enhance outcomes.
Crew Member
4 Months
Caseys General Stores Inc | 10.2024 - 02.2025
Collaborated with team members to meet operational goals.
Responded to guest needs, questions, or concerns to enhance onboard experience.
Gained product knowledge to provide informed answers and tailored suggestions.
Stocked shelves in assigned department to ensure product availability. to organize aisles in assigned department.
Assisted other team members to achieve goals.
Service Coordinator
3 Months
Lou Fusz | 02.2024 - 05.2024
I answer Multiple phone lines, take appointments, Monitored multiple computer screens for operational updates, printed daily paperwork, answered customers’ questions about services we offer and much more.
Coordinated service schedules to optimize resource allocation and enhance customer satisfaction.
Streamlined communication between departments, ensuring timely updates on service requests.
Developed training materials for new staff to improve onboarding efficiency and knowledge retention.
Service Coordinator
10 Months
Courtesy Car City | 04.2023 - 02.2024
I answer phones, take appointments, print daily paperwork, answer customers’ questions about the services we offer, Conducted various online tasks to support business operations.
Coordinated service schedules, optimizing resource allocation and ensuring timely customer support.
Developed and maintained communication channels between departments to enhance collaboration and efficiency.
Implemented process improvements, streamlining operations for increased productivity and reduced delays.
Office Manager
1 Year 7 Months
Great River Tire and Service | 07.2021 - 02.2023
Provided customer service, managed billing and invoicing, handled charge accounts daily, and sold tires and related products.
Multiple Computer screens, lots of filing and working with QuickBooks, Microsoft Office, calling customers to set up or confirm appointments, accounting, ordering products, inventory, marketing, human resources and much more.
Managed daily office operations to ensure efficient workflow and productivity.
Coordinated scheduling and appointments for service technicians and customer consultations.
Implemented inventory management systems to streamline supply ordering processes.
Sales Consultant
7 Years 1 Month
Scentsy | 06.2014 - 07.2021
I promote Scentsy products from the Scentsy line to acquire new customers, Handled customer service inquiries daily, Performed various computer tasks to support operations and Managed inbound and outbound calls on a daily basis.
Developed and implemented customer engagement strategies to enhance sales effectiveness.
Trained and mentored new consultants on product knowledge and sales techniques.
Analyzed market trends to identify opportunities for product promotion and expansion.
Education
B.A.S - Administrative Office Support
Muscatine Community College | Muscatine, IA | 05-2018
A.A.S - Business Administration
Kaplan University | Davenport, IA | 05-2012
First yr and a half took all medical classes IE: Medical billing and coding, pharmacology, A&P 1&2 etc…