Tara Joiner
Anderson,CA
Summary
Proven Executive Assistant at City Of Redding - Solid Waste Utility, adept in office administration and interpersonal communication. Enhanced document processing efficiency and confidentiality management. Excelled in roles requiring meticulous attention to detail and strong problem-solving skills. Demonstrated ability to streamline operations, achieving significant improvements in productivity and service quality.
Overview
11
11
years of professional experience
Work History
Executive Assistant
City Of Redding - Solid Waste Utility
04.2016 - Current
- Maintain confidentiality with sensitive documents, ensuring proper storage and distribution as needed. Handle confidential and sensitive information with discretion upholding privacy policies and standards.
- Manage executive calendars, scheduling meetings and appointments. Coordinate and process travel arrangements and expenses for management group.
- Serve as a liaison between departments to facilitate effective communication throughout the Utility.
- Organize and coordinate meetings, including agenda preparation and minute-taking duties.
- Provide professional administrative support during committee meetings, including agenda and packet preparation minute-taking duties.
- Volunteered to help with special projects of varying degrees of complexity.
- Assist in payroll processing tasks accurately while maintaining adherence to policies, MOUs and deadlines.
- Used advanced software to prepare documents, reports, and presentations.
Administrative Assistant
City Of Redding - Solid Waste Utility
10.2014 - 04.2016
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Improved document processing speed by introducing automated templates for routine correspondence.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Managed scheduling for executive team, balancing complex calendars to ensure optimal use of time.
- Assisted coworkers and staff members with special tasks on daily basis.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Customer Service Representative
City Of Redding
03.2014 - 10.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Maintained detailed records of customer interactions, contributing to comprehensive database for future reference.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of policies and procedures and creating welcoming, positive experiences.
- Educated customers about billing, payment processing and support policies and procedures.
Education
High School Diploma -
Enterprise High School
Shasta College
Redding, CASkills
- Executive Support
- Administrative Support
- Office Administration
- Schedule & calendar planning
- Meticulous attention to detail
- Information confidentiality
- Expense Reporting
- Interpersonal Communication
- Excel spreadsheets
- Document Preparation
- Proofreading
- Advanced MS Office Suite
- Resourceful
- Invoice Processing
- Technical Support
- Business Writing
Timeline
Executive Assistant
City Of Redding - Solid Waste Utility
04.2016 - Current
Administrative Assistant
City Of Redding - Solid Waste Utility
10.2014 - 04.2016
Customer Service Representative
City Of Redding
03.2014 - 10.2014
High School Diploma -
Enterprise High School
Shasta College
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