Customer-oriented Store Manager offering over 20 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Hi, I’m
Tara Jones
Greenfield,IN
Summary
Overview
3
years of professional experience
Work History
MauricesBrownsburg, IN
Store Manager
08.2020 - 08.2023
Job overview
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Allisonville Animal HospitalFishers, IN
Receptionist
02.2021 - 08.2021
Job overview
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Hamilton Southeastern High SchoolFishers, IN
High School Diploma
05.2001
University Overview
Skills
- Loss Prevention
- Advertising and Marketing
- Revenue Generation
- Operations Management
- Store Opening and Closing Procedures
- Operational Budgeting
- Promotional Planning
- Friendly and Positive
- Verbal and Written Communication
- Multitasking and Organization
- Problem-Solving
- Performance Reviews
- Employee Supervision and Motivation
Timeline
Receptionist
Allisonville Animal Hospital
02.2021 - 08.2021
Store Manager
Maurices
08.2020 - 08.2023
Hamilton Southeastern High School
High School Diploma
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