Tara Kersch CAM

• Maintained professional yet personable relationship with employer by observing social boundaries and standards of privacy and confidentiality.
• Developed and implemented individual care plans tailored to needs of each client.
• Encouraged clients to take part in activities tailored to individual needs.
• Participated in team meetings and staff training sessions.
• Developed and implemented activities to improve clients' quality of life.
• Facilitated transportation to and from appointments.
• Maintained entire family's schedule and organized events.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Customer Service

• Checked into potential license violations and permit concerns to isolate and remedy issues.

Document inventory and assess rental unit amenities for a comprehensive record.

• Gathered data, physical samples, and photographic evidence of alleged issues.
• Carefully evaluated use of government property to determine compliance with requirements.
• Made and submitted reports detailing finding and any actions taken.
• Determined work met applicable city, state and federal guidelines and discipline-specific codes.
• Completed inspections of current construction, refurbishment and repair projects.
• Documented recurrent issues and worked with contractors to prevent re-occurrence.
• Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
• Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Strengthened communication skills through regular interactions with others.
• Ensure safe and superior guest experiences through thorough dwelling inspections. Assign tasks to maintain vacation property conditions, upholding high-quality standards of quality assurance and inventory control.

• Met or exceeded sales objectives through broker channel.
• Influenced brokers to sell more by positioning products and promoting brands.
• Met with brokers and agencies to build relationships and promote brand.
• Arranged for inspections and surveys of sold properties.
• Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
• Prepared contracts and related documentation according to strict standards.
• Conducted research to answer questions and handle issues using multiple systems and resources.
• Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
• Completed training programs to remain updated and further develop proficiency of important industry information.
• Recorded supporting documentation for phone calls and written correspondence.
• Met with members to understand goals and recommend solutions to fit specific needs.
• Discussed financial options with clients and provided informed suggestions.
• Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
• Worked with clients and finance companies to find optimal solutions for financing.
• Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
• Networked to identify potential new clients and expand geographic territories.
• Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
• Compiled and analyzed data to determine approaches to improve sales and performance.

Managed tech platforms for housing market inventory and processed real estate contracts. Handled service calls, ensuring client satisfaction and effective team communication.

Traveled for sales within the territory and engaged in company meetings.

• Maintained professional yet personable relationship with employer by observing social boundaries and standards of privacy and confidentiality.
• Developed and implemented individual care plans tailored to needs of each client.
• Encouraged clients to take part in activities tailored to individual needs.
• Participated in team meetings and staff training sessions.
• Developed and implemented activities to improve clients' quality of life.
• Facilitated transportation to and from appointments.
• Maintained entire family's schedule and organized events.
• Entrusted to handle confidential and sensitive situations in professional matter.
• Handled incoming mail, bills and invoices and completed appropriate actions.
• Customer Service