Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Tara Kitami

Tara Kitami

Richmond,VA

Summary

Motivated individual with experience in customer service,sales,marketing and account management. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Marketing for merchandise and services. Able to handle multi[le tasks effectively and efficiently in fast-paced environments. Hardworking and passionate. Team player. Experienced leader with a strong background managing complex projects.

Overview

11
11
years of professional experience

Work History

Sales Representative Team Leader

Ion Solar
04.2022 - Current


  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Contributed to event marketing, sales and brand promotion.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing leading to exceeding sales quotas by 87%.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Store Manager

Plato's Closet
06.2022 - 05.2023
  • Oversee daily operations: Ensure smooth functioning of the store, including staff management, inventory control, and customer service.
  • Staff management: Hire, train, and supervise store employees; schedule shifts; conduct performance evaluations; motivate and mentor team members.
  • Customer service: Address customer inquiries, resolve complaints, and ensure a high standard of service to enhance the shopping experience.
  • Inventory management: Monitor stock levels, place orders, receive shipments, and maintain proper inventory records to avoid shortages or overstocking.
  • Sales and profitability: Set and track sales targets, analyze performance, and implement strategies to drive sales and improve store profitability.
  • Reporting: Generate daily, weekly, and monthly reports on sales, inventory, staff performance, and other key metrics.
  • Marketing and promotions: Coordinate in-store promotions, sales events, and collaborate with the marketing team to drive foot traffic and sales.

Account Manager

Marin Independent Journal
06.2014 - 12.2021
  • Client relationship management: Build and maintain strong, long-term relationships with advertisers, agencies, and key accounts to understand their needs and ensure satisfaction.
  • Advertising sales: Sell advertising space in print and digital platforms, develop customized advertising solutions, and negotiate contracts to meet client objectives.
  • Campaign strategy: Collaborate with clients to design effective ad campaigns, including print, online, and multimedia options, ensuring alignment with their marketing goals.
  • Account coordination: Coordinate with the editorial, design, and production teams to ensure timely and accurate delivery of ad content.
  • Client communication: Serve as the primary point of contact for clients, providing regular updates, addressing inquiries, and managing expectations throughout the campaign lifecycle.
  • Market research and analysis: Monitor industry trends, competitor activity, and audience insights to advise clients on optimal advertising strategies and positioning.
  • Sales reporting: Track and report on sales performance, campaign results, and account growth to management, ensuring alignment with revenue targets and KPIs superseding goals and grew the revenue and territory by 84%
  • Billing and contract management: Oversee invoicing, payments, and contract renewals, ensuring compliance with terms and conditions.
  • New business development: Identify and pursue new advertising opportunities, fostering relationships with potential clients to expand the newspaper’s client base.

Education

Associate of Arts - Product Development And Merchandise Marketing

Fashion Institute of Design & Merchandising
San Francisco
05-2002

Skills

  • Negotiation expertise
  • Customer service
  • Team management
  • Data-driven decision making
  • Product Development
  • Negotiation tactics
  • Account management
  • Market research
  • Cold calling
  • Territory management
  • Market research
  • Team work and collaboration
  • Social media marketing

Accomplishments

Award of Recognition by Senator Lee. In recognition of the outstanding efforts made by the Fashion for a Cause show, which successfully raised funds for Project Fit America, Senator Lee acknowledges the significant impact this event has had in promoting health and wellness for children across the nation. All proceeds from the show were donated to Project Fit America, an initiative founded by Michelle Obama to provide schools with the necessary play structures and equipment to encourage physical activity and improve overall fitness for students. The event not only showcased incredible fashion but also embodied a commitment to social responsibility, demonstrating how creativity and compassion can come together to support a cause that benefits the future of our youth. Senator Lee commends the organizers, participants, and sponsors for their dedication to fostering a healthier, more active generation.


Leadership Award from The Rotary Club of San Francisco

I was deeply honored to receive the Leadership Award from the Rotary Club of San Francisco, recognizing my commitment to community service, personal growth, and leadership development. This prestigious award celebrates my dedication to making a positive impact in the community through initiatives that inspire others to contribute and take action. Additionally, I am incredibly grateful to have been selected as a recipient of a $5,000 grant, which supported my educational journey and helped further my academic and professional aspirations. The Rotary Club's recognition underscores the importance of service, leadership, and the power of giving back, and I am excited to use this opportunity to continue making a difference both locally and beyond.


Award of Recognition

Governor Gavin Newsom proudly presents this Award of Recognition to Tara Kitami in acknowledgment of the outstanding contributions made through the incredible Fashion Show Fundraiser held in support of the Make-A-Wish Foundation. The event successfully raised significant funds to help grant life-changing wishes for children with critical illnesses, providing them with moments of joy, hope, and inspiration during challenging times. Governor Newsom commends the vision, dedication, and hard work that went into creating such a spectacular show, which not only showcased remarkable talent but also brought together a community of individuals committed to making a positive impact. Your efforts exemplify the power of compassion and creativity in making a difference, and the Governor is deeply grateful for your unwavering support of Make-A-Wish and the children it serves.



Timeline

Store Manager

Plato's Closet
06.2022 - 05.2023

Sales Representative Team Leader

Ion Solar
04.2022 - Current

Account Manager

Marin Independent Journal
06.2014 - 12.2021

Associate of Arts - Product Development And Merchandise Marketing

Fashion Institute of Design & Merchandising
Tara Kitami