TARA K PALMER
Bay Minette,AL
Work Preference
Summary
Dedicated Telephonic Nurse Case Manager with expertise in chronic disease management and patient education. Demonstrates strong knowledge of medical terminologies and excels in managing high-volume caseloads while upholding care standards. Developed personalized care plans that enhance patient outcomes through effective collaboration with healthcare providers.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Telephonic Nurse Case Manager
Davies Group
03.2026 - Current
- Coordinated telephonic consultations with healthcare providers and patients.
- Conducted comprehensive assessments of patient needs and care plans.
- Managed ongoing case reviews to ensure compliance with care protocols.
- Educated patients on treatment options and health management strategies.
- Assisted with coordination of transitions of care across settings including discharge planning activities.
- Performed follow up calls to assess patient satisfaction with care received.
- Documented case notes and maintained accurate patient records in systems.
- Maintained detailed case notes in the electronic health record system.
Telephonic Nurse Case Manager
Enlyte
Bay Minette
01.2021 - 02.2026
- Completed referrals within electronic health record system to ensure timely patient access to care
- Educated patients on treatment options and health management strategies.
- Communicating with claims examiners, providers, clients, and patients
- Executed 4-point and 5-point contact protocols for new files to ensure thorough processing.
- Reviewing and evaluating all medical correspondence and provider reports
- Completing reports every 90 days
- Completed patient care reports every 90 days to monitor progress and adjust care plans accordingly
- Performed 4-point or 5-point contact on new files to establish comprehensive patient engagement
Case Manager
Comfort Care Home Health, LLC
05.2020 - 01.2021
- Assessed treatment needs, developed and monitored treatment plans, and evaluated progress to ensure effective care
- Facilitated interdisciplinary collaboration to enhance treatment strategies and outcomes
- Monitored staff performance to uphold quality standards and improve service delivery
- Managed OASIS documentation processes to maintain compliance and quality standards.
Occupational Health Nurse
Standard Furniture MFG CO
05.2017 - 04.2020
- Oversee Health Risk Assessment Program
- Supervised health risk assessment program to ensure compliance
- Document and track workplace injuries and illnesses to ensure compliance and facilitate timely interventions
- Observe and assess work environment to identify potential dangers and hazards, enhancing employee safety
- Managed all workers' compensation cases effectively
Clinic Nurse
Fresenius Kidney Care
02.2016 - 05.2017
- Initiate, monitor, and discontinue hemodialysis
- Managed fistula and graft care to ensure optimal patient outcomes
- Performed laboratory blood draws for testing
- Coordinated patient care with physicians to enhance treatment effectiveness
Occupational Health Nurse
Standard Furniture MFG CO
09.2014 - 02.2016
- Developed disease prevention programs, including smoking cessation, exercise, and healthy eating, to promote employee wellness
- Managed health risk assessments to identify employee health trends.
- Documented and managed all workplace injuries and illnesses to ensure compliance and support recovery
- Case Manager for all workers compensation cases
- Developed disease prevention programs: smoking cessation, exercise, and healthy eating
Education
Associates of Science - Registered Nurse
James H Faulkner State Community College
Associates Degree - Liberal Arts and Sciences
James H Faulkner State Community College
Associates Degree - Physical Science
James H Faulkner State Community College
Associates Degree - Social Science
James H Faulkner State Community College
Skills
- Case Management
- Care coordination
- Patient assessment
- Treatment planning
- Medical documentation
- Time management
- Interdisciplinary teamwork
- Team collaboration
- Problem-solving
- Effective communication
Certification
Certified Nurse Case Manager
IRMI Workers Compensation Certificate
Timeline
Telephonic Nurse Case Manager
Davies Group
03.2026 - Current
Telephonic Nurse Case Manager
Enlyte
01.2021 - 02.2026
Case Manager
Comfort Care Home Health, LLC
05.2020 - 01.2021
Occupational Health Nurse
Standard Furniture MFG CO
05.2017 - 04.2020
Clinic Nurse
Fresenius Kidney Care
02.2016 - 05.2017
Occupational Health Nurse
Standard Furniture MFG CO
09.2014 - 02.2016
Associates of Science - Registered Nurse
James H Faulkner State Community College
Associates Degree - Liberal Arts and Sciences
James H Faulkner State Community College
Associates Degree - Physical Science
James H Faulkner State Community College
Associates Degree - Social Science
James H Faulkner State Community College