Focused Client Support Specialist promoting more than 10 years' expertise working for organizations in a variety of business markets. Courteous and cordial with a desire to take on challenges at a new company and help customers with any and all needs.
Overview
14
14
years of professional experience
Work History
Certified Holistic Nutritionist
Tara Kutter Holistic Health Coach LLC
Richmond, KY
01.2019 - Current
Assessed client medical history, dietary intake, and lifestyle habits in order to create personalized nutrition plans.
Developed educational materials, such as brochures and handouts, about healthy eating habits.
Maintained accurate records of all client interactions including assessments, consultations, and follow-up visits.
Stayed current with developments in the field by attending conferences and seminars.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
Ensured compliance with industry regulations and standards.
Ensured compliance with local, state, and federal regulations.
Maintained relationships with existing clients by providing superior customer service.
Receptionist Coordinator
Advanced Animal Care Center
Richmond, KY
03.2022 - 08.2022
Processed invoices, payments, and other financial transactions according to established procedures.
Ensured compliance with relevant regulations pertaining to customer service operations.
Handled confidential documents securely according to organizational standards.
Performed basic bookkeeping duties such as maintaining ledgers and balance sheets.
Assisted in resolving customer complaints or inquiries in a timely manner.
Maintained accurate records of customer interactions and transactions.
Updated internal databases with new client information.
Answered phone calls and redirected them to appropriate staff members.
Maintained confidentiality of sensitive documents and information at all times.
Coordinated various administrative tasks such as filing documents and preparing reports.
Answered phone calls promptly while routing them appropriately within the organization's structure.
Receptionist Administrator
McNair Scholars Program
Richmond, KY
08.2013 - 01.2014
Answered incoming phone calls, routing to appropriate parties throughout office.
Handled diverse needs for clients in-person, by phone or through email.
Screened and responded to emails, messages and other correspondence, freeing up senior management.
Performed data entry and other administrative tasks to support departments.
Coordinated appointment calendar and balanced schedules to promote optimal productivity.
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Scheduled appointments and maintained calendars for staff members.
Created presentations using Microsoft Office software applications.
Assisted with administrative tasks such as data entry into company databases.
Student Intern
Eastern Kentucky University
Richmond, KY
01.2010 - 05.2013
Performed wide range of simultaneous job tasks to support professor's academic, research and operational needs.
Assisted with answering telephone calls, managing databases and drafting correspondence.
Audited existing processes and identified areas where improvements could be made.
Attended weekly team meetings and provided feedback on projects.
Provided administrative support, such as scheduling appointments, filing paperwork, and taking notes during meetings.
Helped maintain applicant tracking systems and recruiting metrics.
Education
Bachelor of Arts - Graphic Design
Southern New Hampshire University
Hooksett, NH
12-2025
Holistic Health Coach Certification - Holistic Health
Institute of Integrative Nutrition
New York, NY
12-2017
Skills
Client Support and Service Excellence
De-Escalation Techniques
Self Motivation
Reliability
Performance Tracking
Regulatory Compliance
Customer Service
Excellent Communication
Time Management Skills
Remote Office Availability
Timeline
Receptionist Coordinator
Advanced Animal Care Center
03.2022 - 08.2022
Certified Holistic Nutritionist
Tara Kutter Holistic Health Coach LLC
01.2019 - Current
Receptionist Administrator
McNair Scholars Program
08.2013 - 01.2014
Student Intern
Eastern Kentucky University
01.2010 - 05.2013
Bachelor of Arts - Graphic Design
Southern New Hampshire University
Holistic Health Coach Certification - Holistic Health
Institute of Integrative Nutrition
Similar Profiles
Xava ManallXava Manall
Social Media Manager at Debbie Balick, Holistic CoachSocial Media Manager at Debbie Balick, Holistic Coach