Tara LaPadula

Work History

Delaware North

01.2023 - 04.2023

Served over 600 customers per event.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Kept bar presentable and well-stocked to meet customer needs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Served high customer volumes during special events, nights, and weekends

Baronstaffing

Newark, NJ

10.2021 - 04.2023

Provided friendly, courteous service to create memorable moments for guests.
Set up banquet tables and chairs based on event requirements.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Arranged linens and table settings according to seating plan and event theme.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Maintained flexible work schedule to meet event needs.
Worked with banquet manager to coordinate event set up and schedule.
Responded to guest inquiries and requests promptly and courteously.
Handled food and beverage orders for up to 500 guests, delivering prompt and friendly service.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Increased sales significantly by upselling higher-end products to customers.

Xanterra Parks & Resorts

04.2023 - 10.2023

Poured and prepared mixed drinks for over 1200 customers daily.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Maintained impeccably clean, attractive and well-stocked bar area.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Assisted with inventorying beverage stock and bar supplies.
Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Actively listened to customers, Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Developed highly empathetic customer relationships and earned reputation for exceeding service standard goals.

Hornblower New York

07.2021 - 02.2023

Upheld strict regulations for safe alcohol service and food safety.
Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
Poured and prepared mixed drinks for over 600 customers daily
Excellent communication skills, both verbal and written.
Passionate about learning and committed to continual improvement.
Proven ability to learn quickly and adapt to new situations.
Self-motivated, with a strong sense of personal responsibility.
Proved successful working within tight deadlines and a fast-paced environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.