Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Workplace Concierge, Business Support Team, Team Assistant, Executive Assistant, Records management
PricewaterhouseCoopers LLP
08.1997 - 07.2024
Assembling tax returns, making copies, scanning, creating labels, coordinating a courier service to pick it up or having it shipped via UPS
Time and expense reporting, ensuring receipts are attached to the appropriate report, using correct codes for expenses and filing for audit purposes
Scanning records/files into the records management system and shipping off site as well as retrieving
Performed as the “primary contact” with vendors, visitors, clients and all others when screening calls and escorting on-site vendors
Collaborated with building security, maintenance, and others as needed
Assist recruiting team with campus interview process; arrange candidate travel, communicate interview logistics to candidates and prepare interview packets and process reimbursements
Data entry, formatting letters, setting up meetings and sending out calendar invites
Reserving meeting rooms within the office and assisting with catering, setting up and cleaning up after meetings
Receptionist duties as needed, answering calls in a professional manner and transferring them to the correct individual and taking messages
Making travel, hotel, car reservations for internal and external clients
Distributing mail and researching unknown mail to the appropriate individual
Processing incoming invoices through the accounts payable system, selecting appropriate code used for that specific invoice as well as manager approval, scanning and downloading documents into the system
Demonstrated proficiency in Microsoft 365 suite applications (Word, Powerpoint, Excel, Outlook)
Recognized annually as a outstanding team player, an asset to the partner community, and excel at multitasking in a fast-paced and highly-demanding environment
Education
Associate’s degree -
Belleville Area College
01.1998
Southern Illinois University of Edwardsville
01.1997
Skills
Customer service
Highly adaptable
Strong work ethic
Telephone etiquette
Excellent multitasking
Administrative support
Front desk support
Team player mentality
Outstanding customer service
Accomplishments
Planned meetings, lunches and special events for groups of 75+ employees.
Awarded a bonus in recognition (multiple) of working together/teaming in the office.
Timeline
Workplace Concierge, Business Support Team, Team Assistant, Executive Assistant, Records management