Talented Floral Designer accustomed to overseeing and executing unique creations, including centerpieces, bouquets and arrangements. Highly communicative employee with expertise helping customers execute floral visions. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
Work History
Floral Designer/Small Business Owner
Petite Refine Floral Designs
09.2020 - Current
Increased repeat business by providing exceptional customer service and consistently delivering high-quality floral arrangements.
Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
Researched latest design trends, colors, and vendor products for use in new pieces.
Quoted, generated, and processed customer orders to meet specifications and various occasions.
Collaborated with event planners to create memorable floral installations for weddings, corporate events, and special occasions.
Streamlined the design process for efficiency, implementing effective time management strategies and prioritizing tasks.
INSURANCE ADVISOR
Shepherd Insurance
08.2021 - 01.2024
Maintained accurate, up-to-date files on 150 plus client's information, including exposures, risks and premiums
Created strong relationships with Underwriters to attain the best proposals, coverages and outcome for clients
Negotiated terms and conditions, as well as coverages on insurance policies
Identified opportunities to cross-sell additional products to build portfolios.
INSURANCE AGENT
Bankers Life and Colonial Penn
02.2021 - 08.2021
Generated new leads and identified clients by using successful direct marketing strategies
Specialized in Personal Life Insurance as well as Health Insurance for Medicare and Medicaid
Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals
Diligently filed and followed up with third party claims
Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs
Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.
PACIFIC NORTHWEST REGIONAL MANAGER
Michter's Distillery/ Chatham Imports, Inc.
08.2017 - 08.2020
Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses
Mentored and managed multiple distributor sales teams that brought in annual revenues of 20%+ growth yearly
Gave benefit-oriented presentations that drove dramatic revenue growth
Mentored and trained staff to define and exceed field sales objectives
Elevated customer satisfaction ratings by troubleshooting and resolving issues efficiently on and off premise
Business development across 8 states and Western Canada, bringing in new business with an overall goal of retaining and increasing revenue within my territory
Exceeded growth goals YoY in 2018 and 2019
Traveled to customer sites with field sales to meet and help close deals through effective persuasion.
BARTENDER
Doc Crow's Southern Smokehouse & Raw Bar
10.2015 - 08.2017
Provide bourbon knowledge to discerning guests from around the country (Doc Crow's has over 100 bourbons.) Actively working together as a team in order to provide the best customer experience
Helping to innovate new cocktails for Doc Crow's specialty cocktail menu
Assisting in training new bar staff on technique and craft cocktail accuracy
Executing high volume sales with little to no supervision while maintaining excellent attention to details
Engaged in small talk with patrons to build rapport and earn repeat business.
BARTENDER/SERVER
Equus/Jack's Lounge
09.2013 - 10.2015
Providing detailed knowledge of wine, beer and liquor to improve the experience of the guests
Creating an enjoyable and relaxing experience for the guest to remember
Opening and closing duties to help keep the front of the house running smoothly
Resolving guest issues with efficiency and urgency.
Education
Assumption High School
05.2007
Skills
Sales and marketing strategies
Brand development
Order Placement
Project Management
Event Planning Expertise
Customer and vendor relations
Problem Solving
New business development
Sales planning
Account Management
Customer Service
Floral Consultations
Design Specifications
Wedding Floral Design
Hand Tying Bouquets
References
Preston Van Winkle, Brand/Marketing Manager - Old Rip Van Winkle Distillery, 502-599-7949
Matthew Bristow, Entrepreneur, 586-747-0915
Kayla Piers Stewart, VP of Sales - Paycom, 314-578-2345