Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Tara Liggins

Concord,USA

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Machine Operator

Printful
Charlotte, NC
01.2025 - 10.2025

• operate and maintain printing equipment to ensure efficient and high-quality production

• loading materials such as garments and other substrates onto machines

• operating multiple printing machines

• perform quality control checks during the printing process to identify and correct any issues

Credit and Collections Specialist-HYBRID REMOTE

Brooks Equipment
Charlotte, US
04.2023 - 09.2024
  • Answering/making inbound and outbound calls
  • Setting up new accounts for 4 different companies
  • Verified account paperwork to see if customer is eligible to reopen a new account with credit terms
  • Granted credit terms to new companies that applied for BECO holdings
  • Mailed/faxed trade reference request and credit term denials
  • Released pending orders/used CRM to see previous orders, change payment methods and view PO amounts
  • Took payments for any past due bills
  • Sent out invoices and monthly statements
  • Analyzed accounts that were past due or over the credit limit

Receptionist/Tech - Seasonal

NG Tax Service
Irvington, US
01.2020 - 02.2023
  • Setting up appointments
  • Give accurate information to answer questions
  • Making/taking inbound and outbound calls
  • Input tax information into ProSeries database for all tax years
  • Stayed up to date with all IRS changes and updates
  • Assisted with getting all tax paperwork signed and filed
  • Installed software to set up computer workspaces
  • Solved technical issues that arise on a day-to-day basis with pro series database
  • Trained coworkers on proper use of hardware and software

Warehouse Associate

Frito-Lay, Pepsi Co
Somerset, US
08.2020 - 08.2021
  • Picking orders in a timely manner
  • Packing
  • Loading orders on carts after picking
  • Stocking (replenish)
  • Loading KDs (boxes)

CSR - Customer Service Representative

Cornwell Professional Services
Charlotte, US
11.2016 - 06.2018
  • Answered all customer inquiries to the best of my ability
  • Greeted customers with great enthusiasm
  • Stayed up to date on all flooring offerings and promotions
  • Assisted with payments and booking jobs
  • Scheduled cleaning appointments, flooring jobs and floor Maintenance
  • Worked to promote Cornwell Professional Service by providing the best customer service possible
  • Managed social media pages for marketing

Education

High school or equivalent - School Of Arts

Olympic High School
Charlotte, NC
06.2016

Skills

  • English
  • Computer Operation
  • Customer Service
  • Microsoft Outlook
  • Problem-solving
  • Microsoft Office
  • Excel
  • Technical support
  • Credit and collections
  • Relationship building
  • Proficiency in [software]
  • Data entry efficiency
  • Debt recovery expertise
  • Outbound calling
  • Strong negotiation skills
  • Call center experience
  • Credit reporting
  • Billing problem resolution
  • Account monitoring

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Machine Operator

Printful
01.2025 - 10.2025

Credit and Collections Specialist-HYBRID REMOTE

Brooks Equipment
04.2023 - 09.2024

Warehouse Associate

Frito-Lay, Pepsi Co
08.2020 - 08.2021

Receptionist/Tech - Seasonal

NG Tax Service
01.2020 - 02.2023

CSR - Customer Service Representative

Cornwell Professional Services
11.2016 - 06.2018

High school or equivalent - School Of Arts

Olympic High School