Tara L. Kollar
Fleetwood,PA
Summary
Dynamic and results-oriented professional with extensive experience as an Office Manager at OAA & Premier Orthopedic, where I spearheaded operational improvements and staff development. Expert in project management and proficient in Excel, I significantly enhanced efficiency and employee performance. Skilled in human resource leadership and multi-tiered performance management, I excel in driving continuous improvement and fostering exceptional employee and customer relations.
Overview
16
16
years of professional experience
Work History
Stay-at-Home Mother
Self Employed Services
Fleetwood, PA
09.2018 - Current
- Oversaw various domestic duties such as childcare and housekeeping.
- Coordinated family events and activities.
- Enhanced ability to manage time effectively.
Office Manager
OAA Orthopaedic Specialists
Allentown, USA
01.2012 - 12.2018
- Supported one of Allentown's foremost orthopedic practices, integrating efforts with numerous skilled practitioners.
- Streamlined office processes and procedures for enhanced efficiency.
- Oversee the management of FMLA, disability documentation, patient referrals, and necessary authorizations.
- Facilitated onboarding by instructing new personnel in EMR usage, relevant software tools and organizational workflows.
- Introduced modernized office strategies through SOPs, elevating team effectiveness and output.
- Handled fast-paced scheduling and patient intake procedures effectively.
- Provided executive administrative support to C-Suite staff daily.
- Managed vendor relationships.
- Collaborated with more than 40 physicians and physician assistants.
Office Manager
Premier Orthopedic
Broomall, USA
01.2009 - 01.2012
- Handled daily coordination of over 100 client sessions for three therapists at a Broomall-based physical therapy office.
- Directed day-to-day operations and human resources activities.
- Promoted high standards of customer service through effective personal office management.
- Optimized company operations through HR responsibilities.
- Guided resource planning to align operations with high-performance goals.
- Oversaw delivery and structuring of a comprehensive training program aimed at executive personnel.
- Generated clear recruitment strategies to ensure optimal staffing levels.
- Conducted medical billing and coding, including patient scheduling.
- Administered legal matters, including FMLA and Short-Term Disability for assigned locations.
- Conducted projections analysis based on data from DME equipment.
- Provided daily executive administrative support to C-Suite staff.
- Coordinated extensive appointment schedules, exceeding 100 sessions daily for a team of three therapists.
Education
Bachelor of Science - Business Management
Albright College
Reading, PASkills
- Continuous Improvement
- Human Resource Leadership
- Staff Development
- Employee and Customer Relations
- Employee Performance Analysis
- Talent Acquisition
- Accuracy
- Proficient in Word
- Proficient in Excel
- Proficient in Outlook
- Proficient in PowerPoint
- Strong Detail Management Skills
- Project Management
- Multi-Tiered Performance Management
Timeline
Stay-at-Home Mother
Self Employed Services
09.2018 - Current
Office Manager
OAA Orthopaedic Specialists
01.2012 - 12.2018
Office Manager
Premier Orthopedic
01.2009 - 01.2012
Bachelor of Science - Business Management
Albright College
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