Leeanna Rae Velaquez
Dallas,GA
Summary
Proven sales associate with a track record of enhancing customer satisfaction and boosting sales, demonstrated during tenure at Walmart. Skilled in customer service and cash register operation, adept at resolving conflicts and fostering teamwork. Achieved sales goals through exceptional service and problem-solving skills, contributing to a positive and productive work environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hands-on experience in emerging technologies. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Walmart
04.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Salesperson
Journeys Shoes
02.2022 - 06.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Set and achieved company defined sales goals.
Restaurant Team Member
Checkers Rally's
03.2021 - 10.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Prepared food orders, cooking on grill and operating fry station.
- Used cash registers and calculators to prepare bills, accept payments and make change.
Education
No Degree - Linework
Elite Lineman Training Institute
Tunnel Hill, GA09-2024
No Degree - Respiratory Therapy
Middle Georgia State University
Macon, GAHigh School Diploma -
Campbell Highschool
Smyrna, GA05-2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Goal oriented
- Exceptional customer service
- Money handling
- Flexible schedule
- Cash register operation
Certification
- CPR/AED Training - June, 2024
Timeline
Sales Associate
Walmart
04.2023 - 08.2023
Salesperson
Journeys Shoes
02.2022 - 06.2022
Restaurant Team Member
Checkers Rally's
03.2021 - 10.2021
No Degree - Linework
Elite Lineman Training Institute
No Degree - Respiratory Therapy
Middle Georgia State University
High School Diploma -
Campbell Highschool
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