Tara Alvarez
Haltom City,TX
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
13
13
years of professional experience
Work History
Store Manager
TJX Companies
07.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
TJX Companies
04.2022 - 07.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Store Manager
TJX Companies
04.2021 - 04.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Store Manager
TJMaxx
03.2019 - 04.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Assistant Store Manager
Walmart
11.2014 - 03.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Assistant Store Manager
Ross Dress for Less
12.2011 - 10.2014
- Recruited, interviewed and hired individuals who added value and brought experience.
- Mentored new sales associates to contribute to store’s positive culture.
- Recognized and rewarded outstanding work performance which cultivated positive and collaborative customer service culture.
- Assigned work to team members based on company needs, personal strengths and job knowledge.
- Completed all daily tasks and special assignments with efficiency and quality-driven approach.
- Responded to customer concerns with friendly and knowledgeable service.
- Strategically scheduled team members to maintain optimal staffing levels at all times.
- Followed merchandising guidelines to present visually appealing displays.
Education
Bachelor of Science - Speech-Language Pathology
University of North Texas
Denton, TX2011
Skills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Culture development
- Problem-solving abilities
- Recruitment and hiring
- Team motivation
Timeline
Store Manager
TJX Companies
07.2023 - Current
Store Manager
TJX Companies
04.2022 - 07.2023
Store Manager
TJX Companies
04.2021 - 04.2022
Assistant Store Manager
TJMaxx
03.2019 - 04.2021
Assistant Store Manager
Walmart
11.2014 - 03.2019
Assistant Store Manager
Ross Dress for Less
12.2011 - 10.2014
Bachelor of Science - Speech-Language Pathology
University of North Texas
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