Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Oak Orchard Health(PFM Merge 2020)
09.2016 - Current
Obtained client medical history, medication list, obtaining vitals, EKG's, lab testing, lab draws, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, forms, and adding results to patients charts.
Knowledge/use with NYS health commerce, Rochester RHIO, Drugscan, Quest, McKesson, and Medent.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Completed clinical procedures and gathered patient data for interpretation by physician.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Scribe
Pembroke Family Medicine (Oak Orchard Health-Merge)
04.2018 - 02.2021
Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Accompanied physicians through day in fast-paced, stressful environments.
Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Verified accuracy of patient information and medical records to avoid discrepancies and maintain consistency.
Attended patient appointments and wrote narrative account of events using proper abbreviations, grammar, and spelling.
Accepted dictated notes and produced professional documents with outlined information.
Gathered patient charts to prepare for upcoming appointments and maintain organization.
Oversaw calendar to schedule follow-up visits and tests for patients.
Maintained accurate and complete medical records to comply with regulations and standards.
Communicated with healthcare providers to clarify information and resolve issues.
Verified medical terminology and codes to deliver accurate and up-to-date information.
Reviewed and edited transcripts to verify and provide accurate and complete information.
Utilized templates and macros to streamline transcription processes.
Handled multiple projects simultaneously, providing clients with prompt and high-quality service.
Produced and delivered transcripts within anticipated timeframes to meet tight deadlines.
Provided customer service to assist clients with questions and concerns regarding medical transcription.
Medical Secretary
Pembroke Family Medicine
08.2015 - 08.2016
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Organized paperwork such as charts and reports for office and patient needs.
Kept information confidential and followed HIPAA guidelines to maintain patient trust.
Registered and verified patient records before triage with most up-to-date information.
Prepared and processed patient referrals and transfer requests.
Obtained payments from patients and scanned identification and insurance cards.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Received and routed laboratory results to correct clinical staff members.
Pulling Nysiis & Istop - NYS record.
Enhanced office productivity by handling high volume of callers per day.
Maintained office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
Facilitated new patient prescriptions, refills and prescription pre-authorizations.
Performed various administrative tasks by filing, copying and faxing documents.
Education
CPT - Certified Phlebotomist Tech. - Phlebotomy
Genesee Community College
Batavia, NY
08.2017
CNA - Nursing/Patient Care
BOCES
Batavia
2010
Skills
Data Entry
Medical Billing
Patient Scheduling
Vitals
Medical History
Medication list
EKG's
Spirometry
Lab draws
Specimen collecting
Specimen testing
Pre-visit planning
Medical Terminology
Patient Flow Management
Phlebotomy
Procedure Assistance
CPR
Vital Sign Monitoring
EMR / EHR
In/Direct Patient Care
Inventory and Supply Management
Knowledge of Microsoft Word, Excel
Knowledge of Medent
Knowledge of NYS Health Commerce
Time prioritizing
Typing skills
Timeline
Medical Scribe
Pembroke Family Medicine (Oak Orchard Health-Merge)
Program Specialist at Centene Corporation (Merged with WellCare Health Plans 2020)Program Specialist at Centene Corporation (Merged with WellCare Health Plans 2020)