Tara Martiniuk
Fair Lawn,NJ
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
14
14
years of professional experience
Work History
Office Manager
Allstate Air & Heating
Elmwood Park, New Jersey
05.2021 - Current
- Maintained filing system for records, correspondence and other documents.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Office Manager
Options Counseling & Family Services
Paterson, NJ
11.2019 - 02.2021
- Coordinated intake appointments for clients who needed services from referrals, such as Child Protective Services, Probation, Drug Court, and parole.
- Set up appointments for those clients who needed to perform a urine screen for the court system.
- Worked closely with onsite psychiatrist, so clients could be seen for medication management.
- Supervised staff members, organized schedules and delegated tasks.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Provided training to new hires on office policies and procedures.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Supervisor
Sugar Flake/ Palermo's Custom Cakes
Fair Lawn, NJ
09.2015 - 03.2020
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Implemented cost-cutting measures without compromising quality of services offered.
- Responded to customer questions regarding products, prices and availability.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
Office Manager
Law Office of Ruth Liebesman
Paramus, NJ
05.2010 - 06.2015
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Created spreadsheets in Excel to track data such as vacation requests, sick days.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Administered payroll and maintained proper documentation of employee personnel.
- Reviewed files and records to obtain information and respond to requests.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office budget to handle inventory, postage and vendor services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NHSome College (No Degree) - Human Services
Passaic County Community College
Paterson, NJSkills
- Billing
- Customer Service
- Policy Development
- Staff hiring
- Operations Management
- Bookkeeping
- Office Management
- Team Supervision
Timeline
Office Manager
Allstate Air & Heating
05.2021 - Current
Office Manager
Options Counseling & Family Services
11.2019 - 02.2021
Supervisor
Sugar Flake/ Palermo's Custom Cakes
09.2015 - 03.2020
Office Manager
Law Office of Ruth Liebesman
05.2010 - 06.2015
Bachelor of Arts - Psychology
Southern New Hampshire University
Some College (No Degree) - Human Services
Passaic County Community College
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