Summary
Overview
Work History
Education
Skills
References
Work Availability
Work Preference
Timeline
DeliveryDriver

Tara Masters

Columbus,OH

Summary

Enthusiastic professional with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships.

Overview

4
4
years of professional experience

Work History

Commercial Parts Professional

Advance Auto Parts
Columbus, OH
07.2023 - 10.2024
  • Ensured orders were placed in a timely manner to meet customer needs.
  • Conducted research on product specifications, pricing, and availability.
  • Resolved customer complaints regarding part selection or order accuracy.
  • Coordinated delivery schedules for parts orders with logistics department.
  • Received, examined and reshelved returned parts.
  • Managed daily activities of parts program to enhance sales
  • Ensured inventory accuracy through regular stock counts
  • Managed parts logistics for on-time customer and service deliveries
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Identified client needs to foster strong professional relationships
  • Guided clients through selection process ensuring optimal choices
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Wrote detailed orders for various merchandise
  • Worked with sales team to achieve goals.

Retail Parts Professional

Advance Auto Parts
Columbus, OH
04.2022 - 07.2023
  • Greeted customers and provided excellent customer service.
  • Ensured compliance with safety regulations while stocking products on shelves.
  • Assisted in the selection of parts for customers based on their vehicle type and needs.
  • Diagnosed customer complaints and identified solutions to resolve them.
  • Performed daily opening and closing procedures according to company guidelines.
  • Answered incoming calls from customers promptly and professionally.
  • Organized promotional displays throughout the store for maximum visibility.
  • Assisted with training new staff members on retail operations processes.
  • Performed complimentary services, battery installation, testing and wiper installations.
  • Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
  • Utilized computer databases to search for the correct vehicle components required by customers
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Enhanced sales and opportunities through tailored client interactions

Inventory Specialist

Advance Auto Parts
Columbus, OH
08.2021 - 04.2022
  • Maintained accurate and up-to-date inventory records.
  • Developed and implemented effective inventory control systems.
  • Investigated discrepancies between physical count and computer records.
  • Created reports on inventory activity, shortages, overages..
  • Organized regular cycle counts to identify any potential issues early on.
  • Facilitated inter-departmental collaboration for inventory restocking
  • Liaised with logistics personnel regarding shipping schedules and order fulfillment.
  • Provided support during internal audits related to material management processes.
  • Facilitated efficient tracking and handling of incoming inventory.
  • Trained new employees on inventory management practices and procedures.
  • Implemented loss prevention strategies to reduce shrinkage and waste.
  • Coordinated logistics for inventory movement between locations.
  • Verified incoming shipments against records
  • Operated lift and hand trucks to transfer materials to and from target areas.

Store Driver

Advance Auto Parts
Columbus, OH
12.2020 - 08.2021
  • Delivered packages to customers in a timely and efficient manner.
  • Maintained accurate logs of vehicle inspections and repair status.
  • Checked loads to ensure that cargo was secure and distributed evenly.
  • Adhered to traffic laws and regulations when operating company vehicles.
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.
  • Made timely decisions based on real-time monitoring of road conditions
  • Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
  • Verified load details thoroughly
  • Delivered goods and services to customers on time and in excellent condition.
  • Secured merchandise, avoiding damage during transportation.
  • Achieved consistently high customer scores due to exceptional service.
  • Maintained delivery schedules without compromising safety.
  • Kept accurate records of deliveries and customer signatures.
  • Assisted in loading and unloading vehicles to ensure safe transport of goods.
  • Followed routes assigned by dispatchers to meet delivery objectives.
  • Demonstrated professional conduct with clients to deliver outstanding customer service.
  • Executed tasks promptly with consistent attendance and punctuality

Education

High School Diploma -

Richmond High School
Richmond, IN
08-2000

Some College (No Degree) - Automotive Technology

University of Northwestern Ohio
Lima, OH

Skills

  • Pricing Strategies
  • Client Relationship Building
  • Stock control
  • Delivery Scheduling
  • Technical aptitude
  • Parts identification
  • Returns handling

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Important To Me

Flexible work hoursHealthcare benefitsPaid sick leaveCompany Culture

Timeline

Commercial Parts Professional

Advance Auto Parts
07.2023 - 10.2024

Retail Parts Professional

Advance Auto Parts
04.2022 - 07.2023

Inventory Specialist

Advance Auto Parts
08.2021 - 04.2022

Store Driver

Advance Auto Parts
12.2020 - 08.2021

High School Diploma -

Richmond High School

Some College (No Degree) - Automotive Technology

University of Northwestern Ohio

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Tara Masters