Summary
Overview
Work History
Education
Skills
Websites
Timeline
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TARA M BYRNE

Reading,MA

Summary

Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and product development to meet changing customer needs with unique offerings.

Overview

28
28
years of professional experience

Work History

District Manager, Licensed Stores

Starbucks Coffee Company
  • Communicated clearly and concisely to ensure effective operations at store, district and Licensee level were achieved
  • Implemented plans to ensure Starbucks initiatives were executed to achieve both operational excellence and business results
  • Followed up to ensure accountability
  • Drove implementation of Starbucks plans by motivating and supporting store management team
  • Increased district sales and profitability through licensed store development
  • Developed relationships with Key Decision Makers
  • Evaluated customer objectives and provided solutions to add on sales and profits
  • Promoted Starbucks culture, values and mission statement while respecting licensee culture
  • Identified opportunities and provided consultation to the store management team.

Account Representative, Business Alliance

  • Attained sales goals through maintenance and growth of foodservice business
  • Developed relationships with key-decision makers that resulted in referrals and new foodservice revenue
  • Coordinated equipment, product and training for new accounts to maintain quality and customer satisfaction
  • Implemented new national accounts, executed rollout of new promotions, and introduced new products and programs
  • Identified training needs and implemented solutions
  • Generated add-on sales and profits through quarterly marketing promotions
  • Managed account retention and minimized unplanned account losses
  • Rolled out new marketing and inventoried all equipment in existing foodservice accounts.

Market Development Manager

STARBUCKS COFFEE COMPANY
01.2019 - Current
  • Constructs a comprehensive strategy and creates an integrated market plan for Licensed Store portfolio in concert with Company Operated peers
  • Negotiates and finalizes complex agreements and deals at the executive level with new and existing business partners
  • Collects, researches, and analyzes external and internal information to form insights and a strategic plan to grow, promote and retain key partnerships across market
  • Actively cultivates, develops, and executes a sales pipeline
  • Collaborates with cross functional teams to effectively foster markets in line with company mission, values, and strategy
  • Develops and is responsible for new and base business development of a licensed store portfolio across multiple states and channels
  • Manages market planning process, and all aspects of Licensed Store market development; touring new markets, touring existing markets with anticipated renewals, remodels, requested expansions or potential closures
  • Manages an industry diverse portfolio generating a minimum of $100M annually in sales
  • Accurately prepares management and pipeline reports, business plans, and portfolio visibility
  • Spearheads projects to implementation with the ability to adapt strategies, and thrive in an ambiguous environment

Project Development Manager, Licensed Stores

Starbucks Coffee Company
08.1995 - Current
  • Develop and maintain project schedules and budgets from planning through project closeout
  • Provide site development management of projects and coordinate the activities of the project delivery process through the design, construction and close-out phases of new store projects
  • Conduct pre-construction meetings and attend weekly construction meetings for all active projects to ensure timely delivery of completed projects
  • Build effective relationships between cross functional team members including senior leadership, store development teams, customers, licensees, architects, engineers and construction teams
  • Build long-term account value with executive level development relationships within key companies such as Barnes and Noble College, ARAMARK, Chartwell's and Sodexo
  • Manage high profile, high visibility projects in the New York City and Boston markets including: J
  • P
  • Morgan Chase, CITI Group Headquarters, Harvard University
  • Design and recommend program strategies and positioning in the customer facility, with an emphasis on custom sites
  • Deliver ongoing strategic development plans, reviews of existing sites, and analysis of relationships and ways to improve development relationships to both parties
  • Provide site selection assistance, site validation and store development direction support to the sales team during the sales cycle of the development process
  • Train teams in the development process and site selection
  • Manage programs and communicate site development activities to the regional field teams
  • Act as primary communication link among all parties
  • Develop proposals, deliver presentations, and gain consensus on projects.

Education

Bachelor of Arts, Elementary Education -

Westfield State College
Westfield, MA

Bachelor of Arts in Psychology -

Westfield State College
Westfield, MA

Skills

  • Microsoft Project
  • Windows XP
  • Microsoft Excel
  • PowerPoint
  • Microsoft Word
  • Outlook

Timeline

Market Development Manager

STARBUCKS COFFEE COMPANY
01.2019 - Current

Project Development Manager, Licensed Stores

Starbucks Coffee Company
08.1995 - Current

District Manager, Licensed Stores

Starbucks Coffee Company

Account Representative, Business Alliance

Bachelor of Arts, Elementary Education -

Westfield State College

Bachelor of Arts in Psychology -

Westfield State College

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TARA M BYRNE