Tara McKnight
South Park,PA
Summary
Industrious Program Coordinator/ Analyst with successful history developing analytic processes for various departments for over three years. Improve business operational planning and implementation. Exceptional at doing vast knowledge of business best practices, regulatory standards and optimal control systems to support growth and success for business needs.
Dedicated and motivated data analyst with proven ability to drive processes efficiency and data integrity. Over three years of leading teams entry level skill in SQL-based environments. Industrious Training Coordinator with expertise in organizing successful training events.
Effective at planning training sessions, preparing training materials, booking suitable facilities and arranging for equipment. Budget-minded when purchasing event refreshments and necessities to stretch funds, resulting in outstanding training events. Dedicated Training Coordinator familiar with supporting training operations and facilitating communication between participants and instructors. Knowledgeable about identifying needs and mapping out improvement plans. Bringing 4 years' experience in related roles.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Program Coordinator
Pahealth And Wellness
Pittsburgh, PA
10.2017 - Current
- Updated organizational and project subsystems to improve and streamline data collection.
- Documented business processes and analyzed procedures to align 2,000 clients changing business needs.
- Updated organizational processes that were subsystems to improve and streamline data collection.
- Evaluated special projects and trends to understand competitive environments and assess current strategies.
- Documented business workflows for stakeholder review.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Independent Contractor
Cigna/Fedex Ground/Executive Administrator
Pittsburgh , PA
04.2015 - 10.2015
- Collaborated closely with clients to better understand entire project scope.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Managed day-to-day operations of consulting business, which required such tasks as auditing and rate verification, assisting and creating Sharepoint, review and prepare contracts and amendments, contract verification and entry into accounting systems, issued visitors badges, on boarding, processed time cards and invoices, answered multiphone lines, order supplies and inventory, computer speed is 50.
- Learned how to complete special projects with minimal supervision, contributing to success
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked closely with customers to determine preferences, budgets and tastes for luxury bridal jewelry.
Retail Sales Manager
Nordstrom, Dior, Omega Watches, Sax Fifth Avenue,
Pittsburgh, PA
07.2001 - 03.2013
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Tightened security around store to reduce shrink and alleviate theft.
- Directly worked with 200-300 customers per shift to build relationships and increase customer satisfaction ratings 75%.
- Drove team revenue totals by bringing in over $1,000,000 in sales.
- Recruited, hired and trained 30 associates to develop into productive team members with excellent product knowledge.
- Analyzed data, including profit and loss statements to compose store budget, cutting costs 50% in 2005,2007,2009, 2012.
- Submitted sales reports daily to senior management to aid in business decision-making and planning.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Trained new employees on customer service, money handling and organizing strategies.
Education
Associate of Science - Business Administration
Community College Of Allegheny County
Pittsburgh, PA12.2022
Associate of Science - Small Business Management
Empire Beauty School
Pittsburgh, PA02.2005
Skills
- Over three years of Program Coordination
- 2yrs of Logistics
- Room Set Up
- Microsoft Office, Excel, Outlook
- Experience in Facilitation and Training teams for success
- Data Quality Assurance Processes
- Business Needs Analysis
- Strategic leadership
- Project coordination
- Improving Processes
- Strong Time Management
- Spreadsheets
- Troubleshooting
- Organizational Skills
- Oral And Written Communication
Certification
- Certified Life Coach, Trainer, Public Speaker
- Jhon Maxwell 3/15/2021
Timeline
Program Coordinator
Pahealth And Wellness
10.2017 - Current
Independent Contractor
Cigna/Fedex Ground/Executive Administrator
04.2015 - 10.2015
Retail Sales Manager
Nordstrom, Dior, Omega Watches, Sax Fifth Avenue,
07.2001 - 03.2013
Associate of Science - Business Administration
Community College Of Allegheny County
Associate of Science - Small Business Management
Empire Beauty School