Tara Miller
Anaheim,CA
Summary
Transitioning from home health to professional organizing. Born to organize and practiced at transforming closets and kitchens for friends and family within strict budget guidelines. Offers strong communications skills, creativity and time management. Adept at coordinating logistics for local or long distance moves. Specializing in clearing the clutter for staging homes for sale.
Overview
20
20
years of professional experience
Work History
Client Care Coordinator
Brightstar Care
03.2021 - 04.2022
- Built client relationships by identifying and assessing clients' needs, resolving problems, and following up with 10 existing clients.
- Educated and evaluated 12 clinical and support staff regarding care quality management regulations and standards of care.
- Retained 2 new employees and ongoing performance assessment of 10 current employees
- Retained 2 disgruntled Nurse Assistants by collecting employee data to improve monthly work schedules, enabling proper fit between clients and staff.
- Recruited, interviewed, assisted with hiring staff members offering exceptional + compassionate care.
- Specialized in end-of-life care.
Remodeler
Self Employed Services
10.2018 - 04.2022
- Completed 2 whole houses independently; 3 partial remodels, and 1 new build.
- Designed and collaborated with wholesale kitchen supply company to confirm design and find appropriate material sources for 2 kitchens.
- Subcontracted windows, window coverings, and floor installers.
- Read and interpreted all blueprints and schematics for all projects.
- Checked supply inventories and work orders daily to encourage subcontractor efficiency and productivity.
- Redesigned, gutted, assisted, and oversaw 4 complete bathroom remodels during COVID supply challenges.
- Redesigned 1 kitchen with contractor.
- 5 homes sold with minimum 20% return on investment.
Move Coordinator and Home Stager
Self Employed Services
05.1988 - 02.2022
- Coordinated pre-move activities, including gathering bids from moving companies, arranged delivery of all moving supplies needed for packing and oversaw the logistics of the move.
- Assisted with the purging and donating of items before the move.
- Staged home for top dollar, move in ready feel.
- Packed boxes using a label or color-coded system to make move in efficient.
- Filled voids and arranged items to fit appropriately based on size, dimensions, and weight.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Unpacked and organized boxes in new home.
- Cleaned when needed or hired cleaning crew.
- Lined shelves, drawers, cabinets with plastic liner if requested.
- Opened boxes, removed contents, flattened boxes and moving out for trash/recycle pick-up.
- Put everything away in a functional system that is easy to maintain.
- Purchased organizing supplies and products as needed.
- Homes typically sold first week of listing.
Customer Service Associate
Lowes Home Improvment
03.2020 - 11.2020
- Helped large volume of customers every day during COVID with positive attitude and focus on customer satisfaction.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Handled billing and payment issues following guidelines, resolving disputes properly.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Cashier of the month.
Education
Master of Science - Marriage, Family, And Child Counseling
University of Southern California
Los Angeles, CABachelor of Science - Communication Disorders
Colorado State University
Fort Collins, COSkills
- Customer Satisfaction
- Complex Problem-Solving
- Residential Moving
- Interior Decorating
- Managing Multiple Tasks
- Social Media accounts
- Retail Sales Customer Service
- Microsoft Office and Google Workspace
Timeline
Client Care Coordinator
Brightstar Care
03.2021 - 04.2022
Customer Service Associate
Lowes Home Improvment
03.2020 - 11.2020
Remodeler
Self Employed Services
10.2018 - 04.2022
Move Coordinator and Home Stager
Self Employed Services
05.1988 - 02.2022
Master of Science - Marriage, Family, And Child Counseling
University of Southern California
Bachelor of Science - Communication Disorders
Colorado State University