Tara Mitchell
Crofton,NE
Summary
Energetic and empathetic individual with natural ability to connect with and support clients. Possesses solid understanding of client assessment and resource coordination, coupled with strong communication and organizational skills. Committed to making positive impact by effectively managing cases to improve client outcomes.
Offering passion for helping others, combined with strong organizational and communication skills, and eager to learn and grow in supportive environment. Brings dedicated approach to understanding and addressing client needs, with ability to quickly assimilate new information and procedures.
Goal-driven Healthcare Administration professional well-versed in recruiting, training and managing employees to provide exceptional resident services. Highly organized and hardworking with excellent planning and program management skills. Licensed in South Dakota with a Compact License.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Director of Nursing
Yankton Medical Clinic
11.2023 - Current
- Director of nursing department, radiology department, ACO department, Purchasing department, Ambulatory Surgery Center department, and registration department of a large multi-specialty ambulatory clinic
- Day to day operations include management and supervision of staff and supervisors of assigned departments, planning and implementation of workflow processes, and oversight of clinic operations
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Conducted regular risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Championed a culture of continuous learning by promoting professional development opportunities for nursing staff, including in-house training programs, conferences, workshops, and online resources.
Director of Ambulatory Services
Philip Health Services
01.2020 - 10.2023
- Responsible for ensuring operations within the two rural health clinics and a home health are within federal and state regulations
- Oversee the directors of four other departments that include radiology, laboratory, HIM and patient access
- Manage 6 provider schedules along with recruiting, retaining, and other provider relations within the facility
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Home Health Nurse Case Manager
Philip Health Services
09.2017 - 01.2020
- Educated patients and families on disease management, medication safety, and at-home healthcare strategies to promote selfcare.
- Contributed to the overall success of the home health agency by maintaining high levels of patient satisfaction and positive outcomes.
- Delivered high-quality in-home nursing services, maintaining a safe and comfortable environment for patients.
- Identified early warning signs of patient deterioration or complications, promptly notifying physicians to adjust treatment plans accordingly.
- Provided physical assessments, medication, and chronic disease management to home health patients.
- Conducted regular follow-up visits to monitor patient progress and make adjustments to care plans as needed.
- Collaborated with multidisciplinary healthcare teams to implement comprehensive treatment plans, ensuring continuity of care.
- Facilitated smooth transitions from hospital discharge to home-based care by coordinating necessary resources and support systems.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Served as a reliable resource for families seeking guidance on navigating complex healthcare systems and advocating for their loved ones'' needs.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Managed patient medical records accurately and confidentially, ensuring compliance with HIPAA regulations.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Performed skilled nursing procedures such as IV therapy administration, tracheostomy care maintenance under physician supervision when required.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Managed complex wound care regimens for optimal healing outcomes.
Medical Surgical Registered Nurse
Philip Health Services
04.2015 - 12.2017
- Managed patients recovering from medical or surgical procedures.
- Promoted a safe environment for patients by adhering to infection control protocols, fall prevention strategies, and other safety measures.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Educated patients and families on medical-surgical procedures, therapeutic regimens, and pain management techniques.
- Assisted with wound care, dressing changes and NG tube placement to maintain stable patient conditions.
- Managed caseload of 6-10 patients simultaneously by providing bedside care, treatments, IV therapy, and wound care.
- Assessed patient conditions accurately by conducting comprehensive physical assessments, interpreting diagnostic tests, and utilizing critical thinking skills.
- Educated patients and families on disease diagnosis, prognosis and post-operative care.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Clinic Registered Nurse
Philip Health Services
09.2016 - 09.2017
- Evaluated patient histories, complaints, and current symptoms.
- Collaborated with interdisciplinary teams to develop individualized care plans that addressed physical, emotional, social, and spiritual needs of each patient.
- Facilitated continuity of care by effectively communicating with primary healthcare providers regarding pertinent clinical findings and collaborating on optimal treatment strategies.
- Developed strong therapeutic relationships with patients through empathy, cultural sensitivity, and open communication channels that foster trust.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Enhanced the efficiency of the clinic by coordinating with multidisciplinary teams, streamlining workflows, and optimizing resource allocation.
- Evaluated the effectiveness of nursing interventions regularly through feedback from patients, families, colleagues, and self-reflection practices resulting in continuous improvements to care delivery methods.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team goals.
- Reduced patient wait times through effective triage and prioritization of tasks.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Education
Bachelor of Science - Nursing
University of South Dakota
Vermillion, SD12-2016
Skills
- Nurse education and training
- Leadership and guidance
- Quality improvement
- Strong work ethic
- Professional development
- Process improvements
- Budget management
- Policies compliance enforcement
- Staff recruitment and retention
- Clinical resources management
- Healthcare regulations compliance
- Clinical operations management
- Problem-solving
- Care coordination
- Referral coordination
- Discharge planning
- Chronic disease management
- Ethical judgment
- Multitasking
- Excellent communication
Accomplishments
- Supervised team of over a 100 staff members.
- Collaborated with team of over a 100 in the development of Epic within the healthcare system.
- Achieved bring forth a new program, Chronic Care Management.
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Wound Care Certified Nurse
- Basic Life Support Certification (BLS)
- South Dakota Driver's License
Languages
English
Native or Bilingual
Timeline
Director of Nursing
Yankton Medical Clinic
11.2023 - Current
Director of Ambulatory Services
Philip Health Services
01.2020 - 10.2023
Home Health Nurse Case Manager
Philip Health Services
09.2017 - 01.2020
Clinic Registered Nurse
Philip Health Services
09.2016 - 09.2017
Medical Surgical Registered Nurse
Philip Health Services
04.2015 - 12.2017
Bachelor of Science - Nursing
University of South Dakota
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