Tara Owen
6351 Pine Haven Lane, Manor ,GA
Summary
Dedicated professional with extensive experience in customer service and effective communication. Demonstrates reliability and attention to detail in managing complex logistics and ensuring safety compliance, ready to enhance operational efficiencies and customer satisfaction.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Professional OTR Truck Driver
TCT Expedite, LLC
Manor, GA
08.2022 - Current
- Operated commercial vehicles safely across diverse routes and terrains in 48 states.
- Performed pre-trip inspections, ensuring vehicle safety and compliance with DOT regulations to prevent incidents.
- Maintained accurate logs of driving hours and vehicle conditions.
- Communicated route changes and delays to dispatch, ensuring timely and efficient deliveries.
- Delivered exceptional customer service during pickups and deliveries, enhancing customer satisfaction and loyalty.
- Processed essential delivery paperwork accurately and promptly upon completion of each delivery.
Customer Service Representative
Enhanced Resource Center
Waycross, GA
02.2022 - 08.2022
- Provided customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved complex problems by working with other departments to meet customer needs.
- Collected customer feedback through surveys to identify areas for enhancing service quality.
Line Operator
Team Temps Personnel Staffing
Homerville, Georgia
10.2021 - 02.2022
- Loaded and unloaded materials for production processes in a timely manner.
- Inspected finished products for defects before packaging them for shipment.
- Maintained a clean and safe work environment by following all safety protocols.
Service Advisor
Loves Travel Stop
Bushnell, Florida
02.2021 - 08.2021
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Provided accurate estimates and collected payment for repair costs.
- Upsold additional products or services.
- Collaborated with technicians to ensure efficient workflow and service delivery.
Warehouse Order Picker
Marathon Staffing/ Core-Mark
Massillon/ Solon, OH
06.2020 - 09.2020
- Selected and packed customer orders accurately for timely distribution and delivery.
- Used RF scanner to pick items from bins and complete orders.
- Ensured compliance with safety standards while handling materials in the warehouse environment.
Professional OTR Truck Driver
Transport America
Eagan , MN
07.2019 - 05.2020
- Operated commercial vehicles safely across various routes and terrains.
- Maintained accurate logs of driving hours and vehicle conditions.
- Performed pre-trip inspections to ensure vehicle safety and compliance with DOT regulations.
Staging Technician
Spherion Staffing
Brooksville, Florida
07.2018 - 04.2019
- Inspected incoming products for quality and accuracy before staging.
- Collaborated with team members to ensure efficient workflow in staging area.
- Assisted in training new employees on staging procedures and equipment use.
- Followed safety protocols while meeting deadlines.
Uber Driver
Self Employed
Brooksville, FL
06.2016 - 07.2018
- Provided safe and reliable transportation for passengers across various routes.
- Communicated effectively with passengers to enhance their riding experience.
Sterile Processing Technician
BayCare Health System Inc.
Clearwater , FL
01.2016 - 10.2017
- Facilitated timely access to sterilized instruments by working closely with surgical teams.
- Adhered to strict protocols and safety standards for instrument sterilization.
Certified Nursing Assistant
Shore Acres/Bear Creek/Palms of Largo
St. Petersburg/Hudson/Largo, FL
05.2011 - 01.2016
- Assisted residents with daily living activities and personal care requirements.
Education
Cuyahoga Falls High School
Skills
- Compliance with safety standards
- Route optimization
- Conflict resolution
- Relationship management
- Communication proficiency
- Detail-oriented approach
Certification
- Class A CDL, Tampa Truck Driving School
- CRCST- Certified Registered Central Service Technical
- CNA - Florida Medical Prep
Timeline
Professional OTR Truck Driver
TCT Expedite, LLC
08.2022 - Current
Customer Service Representative
Enhanced Resource Center
02.2022 - 08.2022
Line Operator
Team Temps Personnel Staffing
10.2021 - 02.2022
Service Advisor
Loves Travel Stop
02.2021 - 08.2021
Warehouse Order Picker
Marathon Staffing/ Core-Mark
06.2020 - 09.2020
Professional OTR Truck Driver
Transport America
07.2019 - 05.2020
Staging Technician
Spherion Staffing
07.2018 - 04.2019
Uber Driver
Self Employed
06.2016 - 07.2018
Sterile Processing Technician
BayCare Health System Inc.
01.2016 - 10.2017
Certified Nursing Assistant
Shore Acres/Bear Creek/Palms of Largo
05.2011 - 01.2016
Cuyahoga Falls High School