Microsoft Word
Tara Pengue
Palm Beach Gardens,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Graphics & Print Production Manager
Newsmax Media
11.2012 - Current
- Managing a small team, assigning jobs based on designer experience and work load
- Designer for internal print ads and direct mail campaigns
- Creating annual and monthly schedules for all print materials, ie Newsmax Magazine, Newsletters and Direct Mail
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Enhanced print production efficiency by implementing streamlined processes and project management strategies.
- Working with vendors across the U.S
- To print materials such as inserts, magalogs, postcards, stationary, ext
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Managing postal gateway and ensuring funds are in place for all direct mail, newsletters and Newsmax magazine
- Reporting to executives on a daily basis with team updates, expense reports, and scheduling updates
- Evaluated employee performance and provided feedback and training as needed.
- Coordinated efforts between sales, design, and production teams to meet tight deadlines without sacrificing quality.
- Conducted thorough quality checks on all printed materials, ensuring adherence to brand guidelines and specifications.
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Representative/ Support Team Member
Newsmax Media
12.2009 - 11.2012
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Met customer call guidelines for service levels, handle time and productivity.
- Implemented and developed customer service training processes.
- Trained New Hires on all processes and product knowledge
- Handling customer requests in all forms of contact quickly and accurately.
Education
Some College - business
High School -
Holy Trinity Diocesan High School
06.2004
Skills
- Proficient at project coordination, meeting deadlines and budgeting
- Skilled in using Microsoft Office and Adobe Acrobat Pro, experience with InDesign, Photo Shop and Illustrator
- Workflow Optimization
- File preparation
- New Employee Hiring
- Quality Control
- Team Development
- Job Planning
- Capable of directing groups of people
- Excellent verbal and written skills
References
Available Upon Request
Software
Microsoft Excel
Outlook
Google Docs
Adobe InDesign
Adobe Photoshop
Adobe Acrobat
Timeline
Graphics & Print Production Manager
Newsmax Media
11.2012 - Current
Customer Service Representative/ Support Team Member
Newsmax Media
12.2009 - 11.2012
Some College - business
High School -
Holy Trinity Diocesan High School
Similar Profiles
Emilee CamodeoEmilee Camodeo
Production Assistant at Newsmax MediaProduction Assistant at Newsmax Media
JALYN NWOGUJALYN NWOGU
Graphics Designer at NewsmaxGraphics Designer at Newsmax
STEPHEN J. VIAFORESTEPHEN J. VIAFORE
Senior Producer at Newsmax TVSenior Producer at Newsmax TV