Summary
Overview
Work History
Education
Skills
Timeline
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Tara Philbin

Tara Philbin

Pueblo,CO

Summary

Enthusiastic person willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Skilled Overnight Stocker experienced in different environments. Knowledgeable about unloading, moving and shelving merchandise on a tight schedule. Eager to help customers and keep operations moving smoothly. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.






Overview

28
28
years of professional experience

Work History

Overnight Stocker

Walmart
02.2022 - 12.2022
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Followed orders precisely for correct items, sizes and quantities.
  • Interacted with guests in friendly and knowledgeable way.
  • Maintained neat, organized stockroom free of hazards.
  • Stocked designated items on shelves, end caps and displays.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept work areas neat, clean and free from debris.
  • Stocked shelves to match planogram images and instructions.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Stocked shelves, racks and cases with new or transferred merchandise.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Personal Care Assistant

Johnson Assisted Living
04.2015 - 05.2016
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Remained alert to problems or health issues of clients and competently responded.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Scheduled and accompanied clients to medical appointments.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Built strong relationships with clients to deliver emotional support and companionship.

Cashier

Casper's Donuts
04.2006 - 06.2009
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Tallied cash drawer at beginning and end of each work shift.
  • Operated cash register to record transactions accurately and efficiently.
  • Addressed customer needs and made product recommendations to increase sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.

Cashier

Vintage Wine And Liquor
06.1997 - 04.2002
  • Welcomed customers and helped determine their needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Upsold additional products and services to customers, increasing revenue.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Tallied cash drawer at beginning and end of each work shift.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Operated cash register to record transactions accurately and efficiently.
  • Addressed customer needs and made product recommendations to increase sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Checked personal identifications during alcohol and tobacco sales.

Front Desk Associate/ Manager on Duty

Days Inn
11.1994 - 05.1997
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Maintained cleanliness and organization of front desk area.
  • Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Asked customers questions to meet special requests.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Answered guest questions and referred to local points of interest.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
  • Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Maintained transaction security by verifying payment cards against identification.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Used internal software to process reservations, check-ins and check-outs.
  • Performed basic daily bookkeeping tasks.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Answered customer telephone calls promptly and appropriately handled needs.

Education

No - Criminal Justice

Pueblo Community College
Pueblo, CO

No - Sociology

CSU Pueblo
Pueblo, CO

Skills

  • Merchandise Unloading
  • Customer Transactions
  • Inventory Recordkeeping
  • Customer Inquiries
  • Rotate Stock
  • Housekeeping Duties
  • Office Equipment
  • Cardboard Management
  • Performance Goals
  • Cleaning
  • Restocking Procedures
  • Stockroom Maintenance
  • End Cap Placement
  • Serve Customers
  • Cash Register Operation
  • Light Housekeeping
  • Safety Awareness
  • Product Restocking
  • Moving Merchandise
  • OSHA Standards
  • Stocking Shelves
  • Motivated Team Player
  • Restock Shelves
  • Unloading Trucks
  • Moving Boxes
  • Customer Relationship Management
  • Exceptional Time Management Skills
  • Stocking and Replenishing
  • Hand Truck Operation
  • Hand Scanning
  • Brand Awareness

Timeline

Overnight Stocker

Walmart
02.2022 - 12.2022

Personal Care Assistant

Johnson Assisted Living
04.2015 - 05.2016

Cashier

Casper's Donuts
04.2006 - 06.2009

Cashier

Vintage Wine And Liquor
06.1997 - 04.2002

Front Desk Associate/ Manager on Duty

Days Inn
11.1994 - 05.1997

No - Criminal Justice

Pueblo Community College

No - Sociology

CSU Pueblo

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Tara Philbin