Tara Pitts

Work History

Administrative Assistant to President/Owner

Boone Consulting Group

06.2016 - 05.2018

Supported daily operations by managing calendars and scheduling appointments.
Coordinated meetings and prepared meeting minutes to ensure clear communication.
Enhanced office efficiency with meticulous organization of files and documents.
Streamlined correspondence by prioritizing and responding to emails.
Assisted in preparing reports and presentations for smooth workflow.
Maintained office supplies, ensuring availability and reducing downtime.
Processed travel arrangements and itineraries to support executive team.
Handled confidential information with discretion to maintain privacy and security.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Administrative Assistant to Nurse Manager

Exceptional Case Services

11.2011 - 01.2016

Coordinated meetings and appointments to ensure seamless operations.
Streamlined administrative processes for improved efficiency.
Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed correspondence to ensure timely and accurate communication.
Maintained confidentiality of sensitive information for security.
Drafted documents to assist with effective communication.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.

Administrative Assistant

Rogozinski Orthopedic Clinic

04.1994 - 11.2011

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Generated reports and logged patient information for reliable records.
Developed strong rapport with patients through active listening and empathetic communication, fostering trust and encouraging ongoing engagement with healthcare services.
Verified insurance coverage to prepare for upcoming patient appointments.
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
Greeted patients and provided required paperwork to facilitate services.
Called patients to confirm scheduled appointments day in advance.
Demonstrated proficiency in various medical software programs, adeptly adapting to new technology as required for optimal job performance.
Maintained and updated patient records for accurate, current medical histories.
Assisted in the training of new administrative staff members, sharing expertise and best practices to support their professional development.
Conducted insurance verification and preauthorizations and managed patient charts.
Ensured accurate insurance billing and coding, reducing claim denials and expediting reimbursements for services rendered.
Maintained cleanliness and organization within the reception area, creating a welcoming atmosphere for patients and visitors alike.
Placed new supply orders, managed inventory and restocked clerical spaces.
Processed medical insurance claims and payments.
Managed office bookkeeping with insurance billing and patient payments.

Summary

Overview

Work History

Administrative Assistant to President/Owner

Administrative Assistant to Nurse Manager

Administrative Assistant

Education

High School Diploma -

Skills

Timeline

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