Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tara Powers

Oxnard,CA

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dealership Trade Driver

Toyota Of Thousand Oaks
12.2023 - Current

Utilized GPS and other navigation tools to plan routes and stay on schedule.

  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Obtained signatures from customers upon delivery of goods.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Janitor

A & S Pro-fordable Maintenance
05.2022 - 12.2023
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Checked in and stocked inventory throughout facility.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Reservation Specialist

Ventura Beach RV Resort
04.2021 - 05.2022
  • Managed high call volumes while maintaining a professional demeanor and accurate recordkeeping.
  • Provided exceptional customer service throughout the entire booking process, leading to positive reviews and referrals.
  • Ensured accurate client information was entered into the reservation system quickly and error-free, reducing data-entry mistakes.
  • Supported marketing efforts by promoting special offers or packages during the booking process.
  • Helped customers make accommodations to fit needs by suggesting different amenities and packages for individual circumstances.
  • Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
  • Provided customers with information about availability and pricing.
  • Utilized reservation software to manage room availability and pricing effectively.
  • Maintained strong relationships with clients, ensuring repeat business and loyalty.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Responsible for inventory of on-site store.
  • Stocked shelves with merchandise, while updating database with pricing.
  • Lead Sunday morning complementary pancake breakfast for customers.

In-Home Caregiver

Comfort Keepers
02.2018 - 11.2019
  • Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
  • Enhanced quality of life for clients through attentive assistance with daily activities, including bathing, dressing, and grooming.
  • Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
  • Improved client well-being by providing personalized and compassionate in-home care services.
  • Provided effective companionship for clients who experienced loneliness or struggled with cognitive decline due to aging-related conditions like Alzheimer''s disease or dementia.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Ensured proper body mechanics while transferring or repositioning clients to prevent injury to both caregiver and client alike.
  • Collaborated closely with family members to communicate updates on client progress and address any concerns or issues that arose during care provision.
  • Transported clients for medical and personal outings.
  • Assisted with end-of-life care.

Education

High School Diploma -

Buena Highschool
Ventura, CA

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record

Certification

  • CHHA - Certified Home Health Aide

Timeline

Dealership Trade Driver

Toyota Of Thousand Oaks
12.2023 - Current

Janitor

A & S Pro-fordable Maintenance
05.2022 - 12.2023

Reservation Specialist

Ventura Beach RV Resort
04.2021 - 05.2022

In-Home Caregiver

Comfort Keepers
02.2018 - 11.2019

High School Diploma -

Buena Highschool
Tara Powers