Summary
Overview
Work History
Education
Skills
Timeline
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Tara Ratney

Cleveland,OH

Summary

Various experience documentation and data maintenance. Where installation and troubleshooting were involved. Worked with tester and system analyst, as well been part of planning of new processes.

Overview

40
40
years of professional experience

Work History

Co Tech

AT&T
Cleveland, OH
01.2000 - 04.2022
  • Trained new staff members on proper use of imaging equipment and related software applications.
  • Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
  • Tested connections to verify power supplies and communication link functionality.
  • Repaired damaged lines or cables due to weather-related incidents or vandalism.
  • Created detailed documentation of all work performed on each customer's system.
  • Performed testing of new products before releasing them into production environments.
  • Troubleshot customer network issues related to telephony equipment.
  • Diagnosed complex hardware and software problems related to telephone systems.
  • Installed, configured, and maintained customer telephone systems.
  • Updated software and firmware on various types of phone systems.

Computer Operator

Convergys
Cincinnati, Ohio
01.1987 - 01.2000
  • Assessed and corrected jams in equipment.
  • Assisted in the setup of production lines according to customer specifications.
  • Documented daily production results accurately and completely.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Delivered products to customer locations on time.

File Clerk

Western & Southern Life
Cincinntai, OH
11.1981 - 01.1987
  • Classified information into chronological, alphabetical, or numerical order.
  • Reviewed files to check for complete and accurate information.
  • Retrieved requested files from archives or other offsite locations.

Education

Associate of Applied Science - Business Data Management

Cincinnat State
Cincinnati, OH
09-1981

Skills

  • Film Processing and Analysis
  • Equipment Inspection
  • File and Record Management
  • Equipment Maintenance
  • Quality Assurance
  • Equipment Operation and Calibration

Timeline

Co Tech

AT&T
01.2000 - 04.2022

Computer Operator

Convergys
01.1987 - 01.2000

File Clerk

Western & Southern Life
11.1981 - 01.1987

Associate of Applied Science - Business Data Management

Cincinnat State

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Tara Ratney