Tara Reid
Davie,FL
Summary
Hardworking, professional, and experienced at assisting with Public Safety Communications, taking pride in this Department and the Police Support Center. I have a passion for training new personnel within our unit and enjoy watching them grow and become successful on their own. I am always looking for new and innovative ways to assist the Citizens of Pembroke Pines as well as our Pembroke Pines Police personnel.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Police Support Specialist
City Of Pembroke Pines
05.2016 - Current
- Receiving incoming non-emergency calls to the Police Department and making decisions as to responses required by Police personnel.
- Monitoring and communicating over various radio channels for Police response.
- Communicating with all other Police agencies as the main source of contact for our agency.
- Performing NCIC/FCIC inquiries for Officers as well as performing warrant and driver's license checks.
- Entering Hot Files into NCIC/ FCIC for documentation of stolen items or missing and endangered people.
- Issuing BOLOs, Amber Alerts, Blue Alerts, and Silver Alerts when needed for missing or endangered people.
- Performing cell phone traces for Officers.
- Monitoring various security systems for the Police Station.
- Documenting Police reports on Mobile Forms.
- Issuing certified letters for recovered stolen vehicles.
- Maintaining various logs to track equipment within the Police Department.
- Performing overtime call outs to ensure adequate staffing for Patrol Officers, School Resource Officers, as well as special events within the City of Pembroke Pines.
- Assisting with training newly hired employees within the Police Support Center.
911 Telecommunicator
Broward Sheriff's Office
04.2014 - 05.2016
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Received public emergency and non-emergency calls.
- Effectively dispatched units such as Police, Fire, and EMS while tracking data in real-time environments.
- Performed Emergency Medical Dispatching as a first response of medical attention until units arrived on scene.
- Followed established protocols for professional handling of emergency situations.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Education
Associate of Arts - Legal Studies
Broward College
Fort Lauderdale, FLHigh School Diploma -
South Broward High School
Hollywood, FL06.2009
Skills
- Crisis Management
- Call Management
- Recordkeeping Skills
- Customer Service
- Updating logs
- Service coordination
- Dispatching field personnel
- Prioritizing calls
- Employee training
- MS Office
- Good Telephone Etiquette
- Data Entry
Certification
CPR/ IFAK
NCIC/FCIC Full Access
DAVID
FEMA- IS-100 & IS-700
Timeline
Police Support Specialist
City Of Pembroke Pines
05.2016 - Current
911 Telecommunicator
Broward Sheriff's Office
04.2014 - 05.2016
Associate of Arts - Legal Studies
Broward College
High School Diploma -
South Broward High School
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