Tara Richards
Wahiawa,HI
Summary
Experienced and highly organized Leasing Specialist skilled at establishing connections and engaging with residents and new clientele. A smart professional driven by a genuine passion for profitable property management. Recognized for swift and effective action in high-pressure situations, consistently maintaining a solutions-oriented approach.
Overview
16
16
years of professional experience
Work History
Leasing Specialist
Hunt Companies -Military Housing
10.2023 - Current
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Retained high-quality tenants through proactive relationship-building efforts aimed at addressing their needs before problems arose.
- Managed leases by preparing for payment terms.
- Coordinated move-ins and move-outs, ensuring seamless transitions for both new and departing residents.
- Provided exceptional customer service to both current residents and prospective tenants, generating positive word-of-mouth referrals. While following up with potential accounts.
- Assessed applicant eligibility based on financial stability and background checks, minimizing risk of delinquent accounts or evictions.
- Managed property showings for prospective tenants, highlighting amenities and answering questions to secure interest in units.
Personal Assistant for Property Management- Remote, USA
Private Owners
09.2022 - Current
- Resolved client complaints and concerns with strong verbal and negotiation skills
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Assisted clients with rental payments via email, live chat, and telephone
- Effectively balance multiple properties
- Data entry and records keeping
- Maintained patience, commitment, and effectiveness when challenged by difficult situations.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Kept detailed track of household and maintenance inventory and schedules.
Owner of an Online
Small Business Shop
01.2020 - Current
- Clarified customer issues and determined the root cause of problem to resolve product issues
- Delivered excellent product and shipping resulting in a consistent 98% customer satisfaction rating
- Helped a large volume of customers design and bring their creation to life
- Documented and detailed records keeping
- Work with many schools for fundraising opportunity of products.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Personal Assistant for property management- Remote, USA
05.2017 - Current
- Market and keep clients for vacation property
- Manage cleaners to keep property exceptional after each vacation stay
- Data entry and records keeping
- Complied with local and state rules and regulations for hosting vacation properties
- Maintained and keep organized record keeping.
Home health aide – Myrtle Beach, SC
Flight Home Care
01.2016 - 01.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Prescription meds given in the time accordingly
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Documented and detailed daily shift logs for the next shift
- Work with and train other employees for patient care.
Office Manager for Pediatric and Adolescent Medicine – Rockville, MD
09.2012 - 08.2014
- Check Patients in/out
- Collect/Process Payments for balance owed
- Verify insurance eligibility
- Manage staff, coordinate their schedule
- Documented and detailed daily payment logs
- Work with pharmaceutical representatives' that drop in office.
Office Assistant for Advantage Chiropractic Care – Germantown, MD
01.2009 - 09.2011
- Check Patients in/out
- Collect/Process Payments for balance owed
- Verify insurance eligibility
- Enter CPT codes and use a billing data base
- Schedule appointments and mange walk in patients
- Documented and completed claims related to car accident injuries.
Education
Associates for Administrative Health Care -
University of Phoenix
Phoenix, AZ01.2012
Certified Medical Assistant -
Doctor's Help
Oxon Hill, MD09.2002
H.S. Diploma -
Thompson Education Direct
Scranton, PA05.2001
Associates for business management -
Kaplan University
Gaithersburg, MD05.2014
Skills
- Records Organization and Management
- Goal-Oriented
- Conflict Resolution
- Issue and Complaint Resolution
- Efficient and Meticulous
- Computer Proficiency, Microsoft Office, Yardi, LeaseSaber
- Tenant issue resolution
- Time Management
- Teamwork and Collaboration
- Excellent Written and Verbal Communication
- Critical Thinking and Problem-Solving
Timeline
Leasing Specialist
Hunt Companies -Military Housing
10.2023 - Current
Personal Assistant for Property Management- Remote, USA
Private Owners
09.2022 - Current
Owner of an Online
Small Business Shop
01.2020 - Current
Personal Assistant for property management- Remote, USA
05.2017 - Current
Home health aide – Myrtle Beach, SC
Flight Home Care
01.2016 - 01.2017
Office Manager for Pediatric and Adolescent Medicine – Rockville, MD
09.2012 - 08.2014
Office Assistant for Advantage Chiropractic Care – Germantown, MD
01.2009 - 09.2011
Associates for Administrative Health Care -
University of Phoenix
Certified Medical Assistant -
Doctor's Help
H.S. Diploma -
Thompson Education Direct
Associates for business management -
Kaplan University
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