Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Volunteer Experience
Awards
Affiliations
References
Timeline
Generic
Tara Richins

Tara Richins

Herriman

Summary

Dynamic Program Coordinator with expertise in project management, relationship building, and effective communication. Proven ability to monitor project timelines and facilitate training sessions, enhancing team collaboration and efficiency.

Overview

11
11
years of professional experience

Work History

Program Coordinator

Brain Balance Achievement Centers
South Jordan
02.2025 - Current
  • Coordinated program activities and schedules for efficient project execution.
  • Developed and maintained strong relationships with stakeholders and team members.
  • Created program documentation, including reports, agendas, and meeting minutes.
  • Facilitated training sessions to enhance team skills and knowledge sharing.
  • Monitored project timelines to ensure adherence to deadlines and deliverables.
  • Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
  • Provided guidance and support to program participants in navigating resources, services, and opportunities.
  • Developed and implemented program activities according to established goals and objectives.
  • Delegated tasks to staff and volunteers during organized events.
  • Served as a liaison between external organizations and partners involved in delivering programming services.
  • Identified areas where improvements can be made in order to increase efficiency or effectiveness.
  • Ensured timely completion of project deliverables within budget constraints.
  • Explained program offerings and requirements to participants and answered related questions.
  • Drafted communications about upcoming events or changes in policy and procedures for internal distribution.
  • Facilitated communication between team members by organizing regular meetings and conference calls.
  • Prepared reports on progress towards program goals for management review.
  • Evaluated performance data against established objectives to measure success of programs.

Customer Service Representative

Teleperformance
Sandy
10.2020 - 02.2021
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Followed up with customers to offer additional support and check resolution satisfaction.
  • Managed customer calls effectively and efficiently in a fast-paced call center environment.
  • Maintained customer satisfaction by addressing customer needs and resolving concerns.
  • Managed documentation for new sales, warranties and service program sign-ups.
  • Won back loyal customers by directly handling service issues.
  • Helped customers resolve product problems regarding usage or repair.
  • Handled customer inquiries, complaints, billing questions, payments and service requests.
  • Accurately documented, researched and resolved customer service issues.

Extended Day Program Teacher/Substitute

St. Vincent de Paul Parish School
Salt Lake City
10.2019 - 02.2020
  • Cared for an attended to children in the after-school program
  • Substitute teacher for Kindergarten/teacher's aid
  • Responsible for leading reading groups, craft time, taking students to recess, teaching lessons, and supervising students on playground
  • Caring for daycare students beginning at the age of newborn
  • Teaching daily lessons, providing snack for children

Sales Associate

Buckle
Irvine
01.2018 - 04.2018
  • Assess customer's needs and provide assistance and information about the product.
  • Comply with inventory control procedures.
  • Cross sell products in other departments.
  • Ensure high levels of customer satisfaction by delivering excellent sales and service.
  • Maintain in-stock supply and merchandise products on the sales floor.
  • Process point of sale purchases and handle returns of merchandise.
  • Remain knowledgeable of product line features.
  • Suggest ways to improve sales through new sales promotions.
  • Welcome customers to the store and answer their questions.
  • Follow and make department sales goals on a monthly, quarterly and annual basis.

Office Medical Assistant

Canyonview Treatment Centers
Yorba Linda
05.2017 - 12.2017
  • Highly skilled in organizing patient/client schedules
  • Able to deal with emotionally distressed patients of different ages
  • Ensure safety of patients
  • Kept weekly lab requisitions updated
  • Familiar with Medical Billing software
  • Ensuring all office essentials are in order
  • Processed and organized medical billing and insurance information.
  • Assisted doctors and other care providers with any tasks that they needed done
  • Scheduled appointments and dealt with cancellations and scheduling changes.

Sales Associate

Carter's
Anaheim
01.2015 - 08.2015
  • Assess customer's needs and provide assistance and information about the product.
  • Ensure high levels of customer satisfaction by delivering excellent sales and service.
  • Maintain in-stock supply and merchandise products on the sales floor.
  • Process point of sale purchases and handle returns of merchandise.
  • Remain knowledgeable of product line features.
  • Suggest ways to improve sales through new sales promotions.
  • Welcome customers to the store and answer their questions.
  • Comply with inventory control procedures.
  • Cross sell products in other departments.

Education

Associate of Science - Elementary Education

Weber State University
Ogden, UT
05.2021

Elementary Education and Child Development

Concordia University Irvine
Irvine, California
05.2019

University of Alabama
Tuscaloosa, Alabama
05.2017

Skills

  • Relationship building
  • Program documentation
  • Program coordination
  • Project management
  • Customer service
  • Training facilitation
  • Time management
  • Team collaboration
  • Performance evaluation
  • Resource allocation
  • Problem solving
  • Event organization
  • Effective communication
  • Staff development
  • Sales partnership development
  • Strategic planning
  • Process improvements
  • Facility management
  • Training coordination
  • Program optimization
  • Standard operating procedures
  • Office administration
  • Promotional planning
  • Project coordination
  • Community building
  • Sales growth
  • Team oversight
  • Scheduling proficiency
  • Eligibility determination
  • Program management
  • Production staff coordination
  • Issue resolution
  • Task prioritization
  • Customer service experience
  • Volunteer management

Hobbies and Interests

  • Fitness
  • Academics
  • Horse-back riding
  • Teaching children
  • Learning new things
  • Studying science
  • Cooking

Languages

Native, Conversational

Volunteer Experience

Camp Counselor, Camp James, Newport Beach, CA, 06/14, 07/14, Instructed and supported beginning and intermediate swimmers and supervised water safety., Planned age-appropriate activities including arts and crafts, skill building exercises, and outdoor sports activities., Created and managed camp programs and activities for a group of 12., Counseled misbehaving children and emphasized the importance of mutual respect, understanding, and kindness., Escorted children on field trips and monitored behavior to ensure safety.

Awards

National Honor Society, 2014

Affiliations

  • Mother to two
  • Exercise and Nutrition are important to me!
  • I love horseback riding and reading!

References

References available upon request.

Timeline

Program Coordinator

Brain Balance Achievement Centers
02.2025 - Current

Customer Service Representative

Teleperformance
10.2020 - 02.2021

Extended Day Program Teacher/Substitute

St. Vincent de Paul Parish School
10.2019 - 02.2020

Sales Associate

Buckle
01.2018 - 04.2018

Office Medical Assistant

Canyonview Treatment Centers
05.2017 - 12.2017

Sales Associate

Carter's
01.2015 - 08.2015

Associate of Science - Elementary Education

Weber State University

Elementary Education and Child Development

Concordia University Irvine

University of Alabama

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