TARA RITTER

• Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
• Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
• Educated clients on new products or services to increase customer engagement with brand.
• Facilitated client satisfaction and renewed customer relations to drive growth.

Salesforce (Connected) Experience

• Designed and developed analytical data structures.
• Developed and updated databases to handle customer data.
• Created and updated database designs and data models.
• Conducted tests to identify issues and make necessary modifications.

• Exceeded sales goals by bringing in 6 new purchasing card clients and 8 new customers to fund over $6MM in leasing and financing in first 18 months
• On track to obtain presidents club for second year – FY 2021 & FY 2022
• Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.

Salesforce Experience

• Work with end-users to identify problems and then analyze permanent solutions.
• Collaborated with upper management to drive strategy and implement new processes.
• Communicated and explained business requirements to team members to understand and implement functional demands.
• Offered input for complex documents to support client-ready final versions.
• Analyzed existing systems and databases and recommended enhancements to solve business needs

• Facilitated penetration of key accounts via strategic planning and maintained frequent contact with accounts to discuss needs, resolve issues and introduce new products
• Managed key enterprise accounts with responsibility for sales, contracts, and reporting achieving 25% increase in annual sales
• Achieved client loyalty through service and proactive management increasing customer base by 50% annually

Salesforce Experience

• Designed and developed data pipelines to acquire, clean and process data.
• Analyzed data to identify root causes of problems and recommend corrective actions.

• Initiate communication with prospective accounts through cold-calling sales techniques – resulting in word-of-mouth lead generation
• Led region in new account generation by more than 25% on consistent basis
• Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.

• Drove new business development and client acquisition through cold calling, lead generation and exceptional service.