Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Tara Roberson

Jesup,GA

Summary

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

3
3
years of professional experience

Work History

Cashier

Dollar General
Jesup, GA
06.2023 - 11.2023
  • Counted and balanced cashier drawers.
  • Worked closely with front-end staff to assist customers.
  • Processed refunds for worn, damaged and broken merchandise.
  • Greeted customers promptly and responded to questions.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Helped with purchases and signed customers up for rewards program.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Offered customers carry-out service at completion of transaction.
  • Used suggestive selling techniques to promote add-on sales.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed sales transactions to prevent long customer wait times.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Discounted purchases by scanning and redeeming coupons.
  • Maintained work area and kept cash drawer organized.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed other duties as assigned by management.
  • Processed customer payments quickly and returned exact change and receipts.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Stocked shelves with merchandise when needed.
  • Built and maintained productive relationships with employees.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Answered customer questions and provided store information.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.

Cashier

Enmarket
Jesup, GA
11.2022 - 01.2023
  • Counted and balanced cashier drawers.
  • Worked closely with front-end staff to assist customers.
  • Processed refunds for worn, damaged and broken merchandise.
  • Greeted customers promptly and responded to questions.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Helped with purchases and signed customers up for rewards program.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed sales transactions to prevent long customer wait times.
  • Discounted purchases by scanning and redeeming coupons.
  • Maintained work area and kept cash drawer organized.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed other duties as assigned by management.
  • Processed customer payments quickly and returned exact change and receipts.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Stocked shelves with merchandise when needed.
  • Built and maintained productive relationships with employees.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Scanned items and checked pricing on cash register for accuracy.
  • Answered customer questions and provided store information.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Collected payments and provided accurate change.
  • Welcomed customers, offering assistance to help find store items.

Cashier

Dairy Queen Grill & Chill
Jesup, GA
04.2022 - 09.2022
  • Counted and balanced cashier drawers.
  • Worked closely with front-end staff to assist customers.
  • Greeted customers promptly and responded to questions.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Answered phone calls to assist customers with questions and orders.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Answered customer inquiries regarding store policies and procedures.
  • Followed company security procedures for handling large sums of money.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Processed sales transactions to prevent long customer wait times.
  • Discounted purchases by scanning and redeeming coupons.
  • Maintained work area and kept cash drawer organized.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed other duties as assigned by management.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built and maintained productive relationships with employees.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Collected payments and provided accurate change.

Cashier

Zaxbys
Jesup, GA
05.2021 - 06.2021
  • Counted and balanced cashier drawers.
  • Worked closely with front-end staff to assist customers.
  • Greeted customers promptly and responded to questions.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Followed company security procedures for handling large sums of money.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Ensured compliance with all safety regulations within the store environment.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed sales transactions to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained work area and kept cash drawer organized.
  • Performed other duties as assigned by management.
  • Processed customer payments quickly and returned exact change and receipts.

Package Associate

Target Distribution Center
Midway, GA
08.2020 - 08.2020
  • Work in facility environment that is not climate controlled
  • Assembled cartons, crates and containers to prepare for shipping.
  • Reported any damaged or missing items from deliveries to management.
  • Applied lids or close-ups in finalization of product.
  • Maintained records of all outgoing shipments.
  • Weighed each package and calculated postage costs using computer software.
  • Arranged items on pallets according to size and weight.
  • Examined and inspected containers, materials or products to meet quality specifications.
  • Inspected packages for damage before loading onto delivery vehicles.
  • Followed safety procedures when handling hazardous materials.
  • Sealed containers or materials using glues, fasteners and tape.
  • Sorted parcels according to size, weight, destination, and other criteria.
  • Accomplished production goals by working with speed and accuracy.
  • Kept work area clean, organized, and free of clutter.
  • Loaded and unloaded trucks with heavy packages.
  • Organized packages and prepared them for shipment.
  • Weighed or counted items for distribution to conform to company standards.
  • Loaded and unloaded items from machines, carts and dollies.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Gathered appropriate shipping materials and ensured their accuracy.
  • Cleaned containers, supplies or work areas using cleaning solutions.
  • Marked and labeled containers with accurate shipping information to prevent delays.

Skills

  • POS Systems
  • Cash Handling
  • Cash Register Operation
  • Returns Processing
  • Warehouse Safety
  • Package Inspection
  • Deadline Adherence
  • Workstation Maintenance
  • Reading Comprehension
  • Hand-Eye Coordination
  • Product Identification
  • Barcode Scanning
  • Product Inspection
  • Product Organization
  • Quality Assurance
  • Preventive Maintenance
  • Product Packaging
  • Temperature Control
  • Safety Protocols
  • Shipping and Receiving
  • Packing Boxes
  • Material Sort
  • Quality Control
  • Customer Service
  • Merchandise Stocking
  • Price Checking
  • Cleaning Procedures
  • Performance Improvement
  • Willing to Learn
  • Safety Processes and Procedures
  • Shelf Stocking
  • Clear Communication
  • Drawer Balancing
  • Payment Processing
  • Payment Collection
  • Customer Assistance
  • ID Verification
  • Product Recommendations
  • Retail Merchandising
  • Credit and Cash Transactions
  • Order Taking
  • Conflict Resolution
  • Inventory Control

Languages

English
Professional

Timeline

Cashier

Dollar General
06.2023 - 11.2023

Cashier

Enmarket
11.2022 - 01.2023

Cashier

Dairy Queen Grill & Chill
04.2022 - 09.2022

Cashier

Zaxbys
05.2021 - 06.2021

Package Associate

Target Distribution Center
08.2020 - 08.2020

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Tara Roberson