Tara Roe

• Verifying age/not over serving/ensuring law compliance, mixing & serving drinks & sometimes food to customers, handling money/register/POS, stock, clean, document inventory
• Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
• Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
• Improved overall team performance by effectively delegating tasks and providing clear instructions.
• Promoted a positive work environment through open communication and constructive feedback.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
• Exercised composure under pressure and in escalated customer service scenarios.
• Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.

- Verifying age/not over serving/ensuring law compliance, mixing & serving drinks & sometimes food to customers, handling money/register/POS, stock, clean, document inventory

- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

- Helped train new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

- Improved overall team performance by effectively playing my part in the well-oiled machine.

- Promoted a positive work environment through open communication and constructive feedback.

- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

- Exercised composure under pressure and in escalated customer service scenarios.

- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

- Helped advise new employees on company procedures and policies to facilitate daily tasks and responsibilities.

- Verifying age/not over serving/ensuring law compliance, mixing & serving drinks & sometimes food to customers, handling money/register/POS, stock, clean, document inventory

- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.

- Helped train new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

- Improved overall team performance by effectively playing my part in the well-oiled machine.

- Promoted a positive work environment through open communication and constructive feedback.

- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

- Exercised composure under pressure and in escalated customer service scenarios.

- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.

- Helped advise new employees on company procedures and policies to facilitate daily tasks and responsibilities.